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Joe Machens Volkswagen
Columbia, MO
2,121 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,121 reviews
January 29, 2022
Was told that the breaks squeak because we live on a gravel road. We have lived there for 26 years and never had this problem before. I is a terrible sound! gravel road. We have lived there for 26 years and never had this problem before. I is a terrible sound! More
by TERRY51
Verified CustomerEmployees Worked With
Cody Johnson
January 26, 2022
Made the process easy and quick, while being friendly and understanding throughout the process. Listen to customer’s needs and wants. understanding throughout the process. Listen to customer’s needs and wants. More
by Mallory
January 22, 2022
Was shopping for a new vehicle Oct 2020. Kia was charging $5000 over MSRP advertised on their website in Jeff City but didn't know the mark-up until I was on the lot (I call that false advertising.) charging $5000 over MSRP advertised on their website in Jeff City but didn't know the mark-up until I was on the lot (I call that false advertising.) Machen limited their price to MSRP on the VW Atlas that I bough despite the supplier-favored higher prices. I'm impressed. In other words, "They don't charge $100 for bottled water after a hurricane hits." I recommended my son deal with Machen during these low-inventory times. Barrett was fabulous to make everything right for me including refunding the value of throw-in place mat upgrades we negotiated that he can't seem to receive thanks to supply chain issues. He has a balance of representing both me and Machen which is a tough thing to do. Floor mat issue was resolved via text since I live 100 miles from dealership - even during the weekends, so Barrett bent over backwards to make things right as did Management. Highly recommend Machen and Barrett Knox for your next purchase. More
by Mark A
Employees Worked With
January 21, 2022
My husband and I had a great buying experience with our salesman Demarkus! We absolutely love our new Volkswagen Atlas! salesman Demarkus! We absolutely love our new Volkswagen Atlas! More
by Shelby.k.elliott
