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Joe Machens Volkswagen
Columbia, MO
2,122 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,122 reviews
Verified Customer
September 16, 2021
JC (please forgive if that wasn't his name, health issues cause memory issues haha) and the crew were fantastic, and we're able to warranty out my tumbler and replace my keys at no cost. They truly took care cause memory issues haha) and the crew were fantastic, and we're able to warranty out my tumbler and replace my keys at no cost. They truly took care of me as a customer. More
by Jonny
Employees Worked With
Tom Turner, Josh Yantis, John "JC" Collier, Larry Cain, Jeff Fletcher
September 15, 2021
Very friendly and informative Service is also very professional and informative Gave us information on a service department closer to where we live professional and informative Gave us information on a service department closer to where we live More
by kmbron
Employees Worked With
John "JC" Collier
September 14, 2021
The sales side is fine, I have a problem with service. I was in for a oil change. The service person set my seat all the way back and didn’t at least make the effort to set it back to the approximate beginn was in for a oil change. The service person set my seat all the way back and didn’t at least make the effort to set it back to the approximate beginning position. AND changed all the mirrors. More
by Ghostdork
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
September 10, 2021
Superb supportive understanding quick careful diagnosis and very beneficial immediate attention. Thank you for answering my call and for encouraging me to come in. Terrific! and very beneficial immediate attention. Thank you for answering my call and for encouraging me to come in. Terrific! More
by Daves
Employees Worked With
John "JC" Collier
September 08, 2021
The staff are very polite and attentive. They went above and beyond to make sure thre was nothing further I needed done ro my car prior to leaving, due to the distance I drive to see them. and beyond to make sure thre was nothing further I needed done ro my car prior to leaving, due to the distance I drive to see them. More
by VET_ANDERSON_1
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
September 08, 2021
Salesperson was not pushy. Listened to what we were looking for. Took time to explain the pricing of the vehicle. Salesperson also went over the vehicle’s controls. looking for. Took time to explain the pricing of the vehicle. Salesperson also went over the vehicle’s controls. More
by Hayden
Employees Worked With
Barrett Knox, Anthony Heaper
September 05, 2021
Typical dealership.. scam artists. Even with good credit, still leave with a car payment you don’t deserve. Very, very disappointed in my experience and how I was treated as a woman. Do not plan on returning still leave with a car payment you don’t deserve. Very, very disappointed in my experience and how I was treated as a woman. Do not plan on returning. More
by SAMANTHAMOSS63
