Joe Machens Volkswagen

Great service! I was there for an oil change and tire rotation. The free multipoint inspection showed some minor repairs were need that they explained to me. The seating area was spacious and had desks rotation. The free multipoint inspection showed some minor repairs were need that they explained to me. The seating area was spacious and had desks where I was able to get some work done while connected to the wi-fi. Clean and well lit facilities. More

Came in for broken door lock. Got it repaired the same day under warranty. Took only few hours. Very good customer service. Very happy with the overall service. day under warranty. Took only few hours. Very good customer service. Very happy with the overall service. More

Friendly , and professional. Gave up dates on the car as it was being fixed. They were accommodating with respect to time and date for me to bring our car for the service. I live over an hour from dealersh it was being fixed. They were accommodating with respect to time and date for me to bring our car for the service. I live over an hour from dealership do really appreciated that.. great team . Thank you More

Adequate service even for an out of state customer like me. Sales and finance weren't much trouble to get a hold, were very friendly and up front. No runaround. My only complaint is I was told my car would me. Sales and finance weren't much trouble to get a hold, were very friendly and up front. No runaround. My only complaint is I was told my car would be detailed before getting loaded on the truck but the car's interior was dirty upon arrival. More

Very professional management and service personnel. They are proactive and go the extra steps to ensure I receive the best results for any issues my vehicle may have. are proactive and go the extra steps to ensure I receive the best results for any issues my vehicle may have. More

Thought it was a bit too expensive just to look at my car but the service was great and the my helper were very helpful but the service was great and the my helper were very helpful More

J C provided Excellent customer Service. My scheduled appointment time was kept on time. He answered a couple of questions and concerns that I had. appointment time was kept on time. He answered a couple of questions and concerns that I had. More

Always get friendly and knowledgeable service here. I don’t feel I need to say more but this app requires I leave at least twenty-five words. don’t feel I need to say more but this app requires I leave at least twenty-five words. More

Feels like I’m in great hands. They’re so knowledgeable, professional and personable! You can easily understand their explanation of how things work -thankfully! professional and personable! You can easily understand their explanation of how things work -thankfully! More

The service was great but our vehicle is still making the same noise that it was before we brought it in. Jeff was great in helping us out but we still have an annoying clunking noise in the front of our VW. same noise that it was before we brought it in. Jeff was great in helping us out but we still have an annoying clunking noise in the front of our VW. More