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Joe Machens Volkswagen
Columbia, MO
2,122 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,122 reviews
August 16, 2021
Everyone in the service department is great to work with. I loved the text notification system and was even able to pay my bill via texting link. super fast and easy! I loved the text notification system and was even able to pay my bill via texting link. super fast and easy! More
by Hawkinsa18
Verified CustomerEmployees Worked With
Jeff Fletcher
August 12, 2021
Running behind on appts. Had 11 am appt. Close to Running behind on appts. Had 11 am appt. Close to noon before car was serviced.didnt know pricing had increased. Did like that car was washed and Running behind on appts. Had 11 am appt. Close to noon before car was serviced.didnt know pricing had increased. Did like that car was washed and checked for other issues. More
by VWILSON4949
Employees Worked With
Can't remember name service person
August 11, 2021
Had my oil changed and a recall done and was in and out fairly quickly. Always a great experience with their service department. Jeff got me in right away and they were able to get my car completed in a ti fairly quickly. Always a great experience with their service department. Jeff got me in right away and they were able to get my car completed in a timely manner. Highly recommend those fine folks. More
by jandkbealmer
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
August 10, 2021
Great customer service and automotive expertise. They take pride in their work and make sure their customers are comfortable while they wait with refreshments and friendly conversations. take pride in their work and make sure their customers are comfortable while they wait with refreshments and friendly conversations. More
by DAIRAE
Employees Worked With
John "JC" Collier, Jeff Fletcher
August 09, 2021
Machens has, by far, the best website for used cars; Carfax features are actually viewable online without having to pay a fee. Dealership is clean and sales staff are friendly and low pressure. They wan Carfax features are actually viewable online without having to pay a fee. Dealership is clean and sales staff are friendly and low pressure. They wanted to make sure I walked out with something I was truly happy with. More
by KOLAXES
Employees Worked With
Anthony Heaper, Leo Terzopoulos
August 08, 2021
I really don't like writing about how things were. They should be professional at ALL times, and they were. Knowledge of the products was the main reason we bought from them. should be professional at ALL times, and they were. Knowledge of the products was the main reason we bought from them. More
by mackfamily1991
August 08, 2021
Thank you for the great care and expertise you have my 2015 Beetle during this last service. Every service appointment has been smooth and easy for me. 2015 Beetle during this last service. Every service appointment has been smooth and easy for me. More
by Hartwell
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
