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Joe Myers Ford

Houston, TX

4.8
3,080 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,080 reviews

May 10, 2025

Quick and easy service, very pleasant staff to deal with and very reasonable pricing I definitely recommend the service department at Joe Myers Ford More

by Spetsjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Gutierrez
May 09, 2025

Greg Martin assisted our family in securing a new vehicle. He listened to what we were looking for, talked to us about some possible options, and presented a purchase opportunity that we were happy w More

by jason.jones
Recommend Dealer
Yes
Employees Worked With
Greg Martin
May 04, 2025

Mr.Green was great to work with 👍 he made sure I was taken care of. More

by Valtierra_carlos95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin
May 06, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're so glad to hear that Mr. Green took great care of you and made the process smooth and enjoyable. We'll be sure to pass along your kind words—he’ll appreciate them! Let us know if there's anything else we can do for you down the road.

May 01, 2025

Amazing! Awesome! The staff was professional, informative, kind and patient! Thank you for a great experience! More

by Nancy LaGrappe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas, Ryan, Geovani, Dalton
May 02, 2025 -

Joe Myers Ford responded

Thank you so much for your amazing feedback! We're thrilled to hear that you had a great experience and that our staff made such a positive impression with their professionalism, kindness, and patience. It's wonderful to know that we could provide you with the level of service you deserve. We truly appreciate your kind words and look forward to assisting you again in the future!

May 01, 2025

Buen trato en todos los sentidos. estoy satisfecho con la compra y el trato en general . Gracias More

by frankod1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessio Gómez
May 02, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're thrilled to hear that you're satisfied with both your purchase and the service you received. It’s always our goal to provide an excellent experience, and we’re so glad we could meet your expectations. We appreciate your trust and look forward to serving you again!

May 01, 2025

Excellent customer service. Clean facility, good communication and updates. Like coming here! It’s never busy. More

by Berrypink7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Jackson
May 02, 2025 -

Joe Myers Ford responded

Thank you for your kind review! We’re so glad to hear that you’ve had a positive experience with our customer service, communication, and the overall atmosphere at our facility. It’s great to know that you enjoy visiting us, and we truly appreciate your continued support. We look forward to seeing you again!

April 29, 2025

If I could give them a zero I would. They misled, lied, lied some more and then blamed each other for their complete lack of integrity. Don’t waste your time or money! More

by Chip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Zimmerman, Justin Watson
Apr 30, 2025 -

Joe Myers Ford responded

We are sorry to hear that you feel this way and appreciate you taking the time to share your feedback. Your experience does not reflect the standard we strive to provide, and we take concerns like yours seriously. We would like the opportunity to speak with you directly to better understand what occurred and to address your concerns. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com.

April 29, 2025

I’ve been using Joe Myers Service since 2011 and their service has always been excellent. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Rangel
Apr 30, 2025 -

Joe Myers Ford responded

Thank you so much for your continued loyalty and kind words! We truly appreciate you trusting us since 2011, and we're thrilled to know our team has consistently delivered excellent service over the years. We look forward to continuing to serve you for many more to come!

April 28, 2025

The dealership was clean and well organized. Our attendant Pam was amazing. She went above and beyond to make our experience as smooth and quick as possible. She was the star of the entire pro More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
Apr 29, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We’re so happy to hear that Pam made your visit smooth and enjoyable. It’s wonderful to know she went above and beyond to make you feel valued. We’ll be sure to pass along your kind words to her. We appreciate your feedback and hope to serve you again soon!

April 28, 2025

Good service. Difficult to get ahold of initially but once the vehicle was in their possession the service occurred quickly and was very easy and pain free. More

by jrhettgresham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 29, 2025 -

Joe Myers Ford responded

Thank you for your review! We’re glad to hear that once your vehicle was in our care, the service was smooth and hassle-free. We also appreciate your note about the initial difficulty in getting in touch—your feedback helps us identify where we can improve to provide an even better experience from start to finish. We hope to serve you again in the future!

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