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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
2,735 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 2,735 reviews

May 05, 2024

The staff were very friendly, everything was nice and clean. Everything was done fast we were in and out in no time. More

by castillojoann71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin, Lucas, Ed
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Helpful
May 04, 2024

I would definitely will go back for another purchase here and would recommend to family and friends More

by Angello prieto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
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Helpful
May 04, 2024

Thank you to Mr. Courtney for taking my auto for service “recall “ I got my auto the same day!. I couldn’t leave it for many days, I needed my auto, I recommend Mr. C More

by rose.ordo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Joe Courtney
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Helpful
May 01, 2024

Came in for a recall on my backup camera on my 2020 Explorer Platinum. They found the battery would not maintain a 70% charge to perform the necessary operations. Replaced the battery and completed the More

by chiefmac1966@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean and Kris
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May 02, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave a review! We're happy to hear we could address the recall on your 2020 Explorer Platinum's backup camera and replace the battery to ensure everything is functioning properly. It's fantastic that Kris was attentive to detail and also corrected the alert on your backup brake clearance system. We appreciate customers like you who bring these things to our attention. Thank you for choosing Joe Myers Ford!

Helpful
May 01, 2024

Salesman was great and made the experience really comfortable. The finance department was also great! More

by tzornranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Hunt
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May 02, 2024 -

Joe Myers Ford responded

We're thrilled to hear you had a comfortable and positive experience! A great salesperson can truly make a difference, and we're happy to hear ours met your expectations. The finance department plays a crucial role too, and it's fantastic they made the process smooth as well. Finding the right car and navigating the financing can sometimes feel overwhelming, so we strive to make it a stress-free experience. Thank you for choosing Joe Myers Ford!

Helpful
May 01, 2024

Salesman and finance were both great in helping me choose the best car and policy for me. Great experience! More

by Moggy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas
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May 02, 2024 -

Joe Myers Ford responded

We're thrilled to hear you had a great experience! At its core, a smooth car buying experience is about finding the perfect car with the right financing, and it sounds like our team delivered on both fronts. Our salespeople and finance department work together seamlessly to ensure our customers get the best possible deal. We appreciate you recognizing their efforts. Congratulations on your new car, and thank you for choosing Joe Myers Ford!

Helpful
May 01, 2024

Tried to utilize the mobile recall method however, the original battery would not maintain the 70% power to accommodate the reboot of the system after the new backup camera was installed. I had to bring t More

by chiefmac1966@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris, recall mobile technician and Dean, manager.
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May 02, 2024 -

chiefmac1966@yahoo.com responded

They did an excellent job!

May 02, 2024 -

chiefmac1966@yahoo.com responded

Excellent job!

May 02, 2024 -

chiefmac1966@yahoo.com responded

Excellent

May 02, 2024 -

chiefmac1966@yahoo.com responded

Excellent

May 02, 2024 -

Joe Myers Ford responded

Thank you for taking the time to share your experience with the mobile recall method. We appreciate you trying to utilize the mobile option for the backup camera recall. It sounds like the original battery wasn't holding enough charge to complete the system reboot after the camera installation. In these cases, a new battery is necessary to ensure a successful and complete repair. We're glad our service department was able to identify the issue and install a new battery to finalize the camera update. Thank you for choosing Joe Myers Ford!

Helpful
May 01, 2024

Every one was very helpful and my car was ready a day earlier. I would highly recommend them. More

by healing-light
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado and Elaine Latham
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May 03, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that everyone on our team was helpful and that your car was even finished a day earlier than expected! We strive to provide a positive and efficient experience for all our customers, and it's rewarding to know we achieved that for you. A day early is a great bonus too! We appreciate your kind words and your recommendation.

Helpful
April 28, 2024

This is the 5th vehicle I’ve purchased from Joe Myers Ford. 3 used and 2 new More

by jamesforeman69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Nguyen
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Apr 29, 2024 -

Joe Myers Ford responded

Wow! Thank you so much for choosing Joe Myers Ford for your car purchases – that's incredible loyalty! We're thrilled to hear that you've consistently had positive experiences, with both new and used vehicles, over the years. Having a customer return five times speaks volumes about the service you've received. Thank you again for being a part of the Joe Myers Ford family! We look forward to helping you find the perfect vehicle for number six!

Helpful
April 28, 2024

Samantha completely secured my business and did everything she could for me to make sure I walked away happy. More

by Davo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Leon
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Apr 29, 2024 -

Joe Myers Ford responded

Thank you so much for the fantastic review! We're thrilled to hear that Samantha completely won you over. It sounds like she went above and beyond to ensure you had a positive experience and found the perfect car. At Joe Myers Ford, customer satisfaction is our top priority, so we're delighted to hear Samantha achieved just that! We'll be sure to pass your kind words on to her – she'll be happy to know her efforts made such a positive difference. Thank you again for choosing Joe Myers Ford! We look forward to seeing you again in the future for your service needs.

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