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Joe Myers Ford

Houston, TX

4.8
3,165 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 678 service reviews

October 21, 2025

Luis did a great job. The discount through the mailer on the works package is really helpful! More

by Buddyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
October 16, 2025

Convenient close to home. Appointments are pretty available when I need service. The service writers are knowledgeable. More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 21, 2025 -

Joe Myers Ford responded

Your review is appreciated, Earl! We understand how important it is to have a service location that fits conveniently into your schedule and daily routine. It means a lot to know that our team can accommodate your service needs with flexible scheduling options. We take pride in ensuring our service advisors have the expertise to help you with any questions or concerns about your vehicle. Your feedback about the convenience and knowledge of our team helps us continue providing the reliable service you deserve.

October 15, 2025

Greg Evan’s did a great job welcoming me to the service department, he listened to my wants and needs. Greg stayed in touch throughout the repair process and everything went great More

by Carpenter311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Evans
Oct 20, 2025 -

Joe Myers Ford responded

We are excited to hear about your positive experience in our service department. It sounds like you received the welcoming atmosphere and attentive care you deserved. We understand how important it is to have someone who truly listens to your specific needs and keeps you informed throughout the entire process. Your feedback about the excellent communication and smooth repair experience means a great deal to us. Thank you for taking the time to share your thoughts.

October 13, 2025

The establishment is clean, neat, the staff is friendly and welcoming. The service manager made certain everything was clearly explained and he was knowledgeable and professional. He answered my question More

by Leola Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis McChado
Oct 16, 2025 -

Joe Myers Ford responded

Thank you for your wonderful feedback, Leola! We are thrilled to hear that you found our facility clean and well-maintained, and that our team made you feel welcomed from the moment you arrived. It means so much to know that our service manager took the time to clearly walk you through everything and answered all of your questions with the knowledge and care you deserved. Your experience reflects exactly what we strive for at Joe Myers Ford - ensuring every customer feels valued and confident in the service they receive. We truly appreciate you taking the time to share your positive experience with us.

Oct 17, 2025 -

Leola Jackson responded

Luis, the service manager was kind, patient, professional and he answered my questions freely and willingly. He was very knowledgeable and made me feel comfortable that the work repairs would be completed as discussed.

October 09, 2025

I have always had a pleasant experience with this dealer. From my purchase of my vehicle to recalls or maintenance visits. I rather go to this dealer than ones closer to my home. More

by Javier Alfaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Oct 13, 2025 -

Joe Myers Ford responded

We are happy to hear about your consistently positive experiences with our dealership. Your loyalty means the world to us, especially knowing that you choose to visit Joe Myers Ford even when other options are closer to your home. We take great pride in providing excellent service across all areas, from vehicle purchases to maintenance and recall services. Your trust in our team motivates us to continue delivering the quality experience you have come to expect.

October 09, 2025

I’m very pleased with Brandon Porter, he always seems to go out of his way to help the customer. More

by John.hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter.
Oct 13, 2025 -

Joe Myers Ford responded

We are thrilled to hear about your wonderful experience with Brandon! It means so much to us when team members consistently demonstrate their commitment to providing exceptional customer care. Your feedback about how he goes above and beyond to assist customers truly reflects the level of service we strive to deliver at Joe Myers Ford. We appreciate you taking the time to recognize his dedication and are grateful to have earned your trust.

September 30, 2025

Service department did a great job on a Saturday to do my recall and oil change. More

by ghawkins_stcoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Oct 01, 2025 -

Joe Myers Ford responded

We are thrilled to hear about your positive experience with our service department. It's wonderful to know that our team was able to efficiently handle both your recall work and oil change during your Saturday visit. We understand that weekend availability is important for our customers, and we're pleased that we could accommodate your needs. Your feedback about the quality of work performed means a great deal to us. Thank you for choosing Joe Myers Ford and for taking the time to share your experience.

September 27, 2025

Great job of getting our truck in for recall work! Great service, short wait time. More

by Lauriebay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Miguel Yanez
Sep 29, 2025 -

Joe Myers Ford responded

We are grateful for your positive feedback about your recent recall service experience. It's wonderful to hear that we were able to efficiently schedule your truck for the necessary recall work and provide you with excellent service. We understand how valuable your time is, so we're pleased that the wait time was minimal during your visit. Your recognition of our team's efforts in handling your recall work professionally means a great deal to us. Thank you for choosing Joe Myers Ford for your vehicle service needs.

September 27, 2025

They’ve gone above and beyond for me and my children love them to death More

by Vaeza.tori
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis m
Sep 29, 2025 -

Joe Myers Ford responded

Thank you for your review! We are thrilled to hear that our team has exceeded your expectations and provided exceptional service for you and your family. It means the world to us knowing that your children have such a positive connection with us. Your kind words truly highlight what we strive for every day - going the extra mile to create meaningful relationships with our customers. We appreciate you taking the time to share your wonderful experience with us.

September 26, 2025

Great folks! ! They always do a good job with communication. Their service is top notch. More

by imelda.delaguardia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Evans
Sep 30, 2025 -

Joe Myers Ford responded

Thank you for sharing your wonderful feedback! We truly appreciate you taking the time to recognize our team's efforts in maintaining excellent communication throughout your experience. It means so much to know that you found our service to be of the highest quality. Your kind words about our team being great folks really brightens our day. We are committed to continuing to provide the outstanding service you experienced, and we look forward to serving you again in the future.

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