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Joe Myers Mazda

Jersey Village, TX

Overview
Reviews
Vehicles
4.9
332 Reviews
Call Dealership (713) 587-9948
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16500 Northwest Freeway

Jersey Village, TX

77040

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Showing 332 reviews

May 02, 2024

Friendly, helpful service in a beautiful new building. I appreciate the ease of setting up an online appointment and I’m looking forward to my next visit. More

by grsewhit4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Brian
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Helpful
April 21, 2024

Simon was great very respectful to me. No pressure. Awesome overall service and treatment. Thank you. Very happy. More

by Yvonne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon
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Apr 22, 2024 -

Joe Myers Mazda responded

We're thrilled to hear you had a positive and pressure-free experience! Thank you for taking the time to leave a review and especially for recognizing Simon. At Joe Myers Mazda, we believe in treating our customers with respect and understanding throughout the car buying process. It sounds like Simon perfectly embodied that philosophy by being respectful and patient with you. We appreciate you acknowledging him! We're glad you found the overall service and treatment to be awesome! Our goal is to make car buying a smooth and enjoyable experience, and it sounds like we achieved that for you. Congratulations on your new car (or if they were just browsing, then great service anyway!). Please don't hesitate to ask for Simon by name if you return for future vehicle needs. In the meantime, if you have any questions, feel free to reach out to us!

Helpful
April 09, 2024

From a car accident I was not in the best frame of mind. Tony was patient with me and produced a loner when needed. More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 10, 2024 -

Joe Myers Mazda responded

We understand that car accidents can be very stressful, so we're happy to hear Tony was patient and understanding with you during this difficult time. It's fantastic that he was able to provide a loaner car when you needed it most. We appreciate you letting us know about Tony's excellent service. We wish you all the best as you recover from your accident.

Helpful
March 31, 2024

Very friendly staff David Q. treated me with the upmost respect, made my experience quick and easy, he listened and got me exactly what I wanted. Highly recommend working with th More

by Veronica Zapata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Quintanilla.
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Apr 01, 2024 -

Joe Myers Mazda responded

Thank you for taking the time to leave this fantastic review! We are thrilled to hear about your positive experience, and especially impressed with the service you received from David Q. We'll be sure to pass your kind words on to David! Knowing he treated you with respect, listened attentively, and got you exactly what you wanted demonstrates exceptional customer service. We're happy to hear David made your experience quick and easy. Our goal is to streamline the process while providing exceptional service, and it sounds like David achieved that perfectly. There's no higher compliment than a recommendation! We appreciate you letting others know about your positive experience with David. Thank you again for choosing Joe Myers Mazda, and for recognizing David Q.'s outstanding service. We look forward to seeing you again soon!

Helpful
March 29, 2024

Excellent communication and quick to the point evaluation. Brandon has good customer service. Technician well explained More

by jromeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 01, 2024 -

Joe Myers Mazda responded

Thank you for the fantastic review! We're thrilled to hear that your recent service visit was excellent. It sounds like Brandon particularly impressed you! We appreciate you highlighting our focus on clear communication. It ensures you're well-informed throughout the service process. Our goal is to assess your vehicle efficiently without sacrificing thoroughness. We're glad Brandon achieved that balance. Brandon's focus on customer service is commendable, and we'll be sure to pass your kind words on to him! Thank you again for choosing Joe Myers Mazda and for recognizing Brandon's outstanding service. We look forward to seeing you again soon!

Helpful
March 22, 2024

Excellent customer service from Octavio, he listens and responds to all inquiries and provided diverse options to choose. More

by Zayra Leon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio and finance guy
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Mar 25, 2024 -

Joe Myers Mazda responded

We agree, Octavio is fantastic! His listening skills and ability to offer diverse options are what set him apart. Thank you for the positive review!

Helpful
March 20, 2024

The recently renovated building is well equipped and provides a nice waiting area including a spot to work. More

by chezcraigtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 22, 2024 -

Joe Myers Mazda responded

Thank you for your kind words about our recent renovation! We're delighted to hear you find the building well-equipped and appreciate the comfortable waiting area, especially the inclusion of a dedicated workspace. We aimed to create a more functional and inviting space for our guests, and your feedback lets us know we're on the right track. We're glad you enjoyed your visit!

Helpful
March 19, 2024

I didn't buy my kia from Joe Meyers. I bought it from Enterprise in Dec with 1300 miles. So basically new. I will be using you for service for sure. The whole experience was first rate a More

by artguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarboe
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Mar 21, 2024 -

Joe Myers Mazda responded

Thank you for the fantastic review! We're truly happy to hear that Michael Jarboe provided you with a first-rate service experience, regardless of where you purchased your Kia. At Joe Myers, we strive to deliver exceptional service to all Kia owners, and we appreciate you trusting us with your vehicle's maintenance needs. We look forward to welcoming you back for future service!

Helpful
March 15, 2024

Joe Myers Mazda was exceptional in their services for my needs. I was seeking a good deal, and they gave me a great deal on my used car. You guys keep up the exceptional service. More

by Gohayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice
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Mar 18, 2024 -

Joe Myers Mazda responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 07, 2024

Wasn't sure if I needed a new alternator or what; service writer convinced me it was simply a battery replacement; had me out within the hour. Expect to visit them in future rather than the dealership where More

by GPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hijaci
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Mar 08, 2024 -

Joe Myers Mazda responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

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