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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
2,209 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,209 reviews

August 09, 2026

Runia agreed to a no money at signing deal, Liz agreed, Tony tried to change it at signing by pressuring me to pay for 1st month's payment and license fees. I refused and almost walked out before he honore More

by Billbrad2349
Recommend Dealer
No
Employees Worked With
John Runia was excellent, Liz Black was good, Tony Adaska was terrible
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Aug 13, 2026 -

Joe Rizza Acura responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 09, 2026

Dealership made a bad situation right by honoring commitment to make car owner whole after car was damaged in shop. Provided outstanding replacement vehicle. I am pleased. Thank you More

by cmckayjackson
Recommend Dealer
Yes
Employees Worked With
Gary
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Aug 10, 2026 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 21, 2026

Ok I like how the salesman listen to what I wanted in a car,no hassle More

by CHELLIANPACE76
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Jul 22, 2026 -

Joe Rizza Acura responded

Thank you for choosing a Hyundai and sharing your feedback. We’re glad the sales team took the time to understand what you wanted and made the process hassle-free. Enjoy your new vehicle and safe travels.

July 04, 2026

Overall experience was done with great customer service. Was much better than previous one as I am a longtime customer of Joe Rizza Acura. More

by rmbgillette
Recommend Dealer
Yes
Employees Worked With
Gary Chambers
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Jul 04, 2026 -

Joe Rizza Acura responded

Thank you for leasing the new Acura ADX with us. We’re thrilled our team provided better service than your last visit. We appreciate having you as a longtime customer.

June 25, 2026

The salesperson was professional but was not knowledgeable at all on the car I bought. However, the car was used and a great value . More

by BRIANSHAY34
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Joe Rizza Acura responded

Thank you, Brian, for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again!

June 17, 2026

Unprofessional It was not a pleasant experience for me based on how everything was handled. I have high expectations for the dealership but the buying experience was disappointing More

by HAWAWUALLIBALOGUN
Recommend Dealer
No
Employees Worked With
Tony and Gary
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Jun 21, 2026 -

Joe Rizza Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 16, 2026

Fumbling the with numbers . Lies on hold changes. Pain painting a picture with false pretenses. More

by CHADGIACOMO
Recommend Dealer
No
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Dumas
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Jun 19, 2026 -

Joe Rizza Acura responded

Thank you for your review, Chad. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 06, 2026

John in internet sales is amazing! He took the time to listen to everything I wanted and made sure he was able to find it. Amazing experience! More

by DAONLYDREAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well with John and truly appreciate your feedback.

May 26, 2026

Wonderful experience. He was very knowledgeable and I am very happy with my purchase I would definitely recommend purchasing a car with your dealership More

by barbiesaav
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Dumas
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May 27, 2026 -

Joe Rizza Acura responded

Thank you for sharing your wonderful experience buying a used Acura MDX. We’re glad Gerard provided expert guidance and that you’re so pleased with your new vehicle. Your recommendation means a lot, and we look forward to helping you again.

May 18, 2026

overall great buying experience. we got what we wanted in the car and the monthly payment. thank you! More

by 2KLIVESTREAM25
Recommend Dealer
Yes
Employees Worked With
gary
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May 18, 2026 -

Joe Rizza Acura responded

Thank you for sharing your feedback. We’re pleased your Acura lease met both your vehicle preferences and payment expectations. Enjoy driving your new Acura.

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