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Joe Rizza Acura

Orland Park, IL

4.6
2,135 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,135 reviews

August 09, 2025

I shouldn’t have purchased the vehicle after the test drive. The car sounded like it needed new front brakes or rotors. I told the salesman and he insisted they could fix that with no problem. They suppo More

by Hatch, Mocole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Weber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Joe Rizza Acura responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 09, 2025

I told the sales person it was something wrong with the brakes or rotors. They insisted it was nothing wrong with the vehicle and it's still not running properly. I have to take the vehicle in for service More

by Hatch, Mocole
Recommend Dealer
No
Employees Worked With
I don't remember the name.
Aug 11, 2025 -

Joe Rizza Acura responded

Thank you for sharing your concerns with us. I understand your frustration regarding the brake and rotor issues with your vehicle. It's important to us that every vehicle sold at Joe Rizza Acura meets our high standards. I encourage you to reach out to me directly so we can discuss this matter further. Your feedback is valuable, and we appreciate your patience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 04, 2025

very smooth from start to finish. my paperwork which was out of state was handled flawlessly. really like that my vehicle was spotless at delivery More

by KAILERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 03, 2025

Salesman ditch afterward deal is complete no time and nit available plus dirty car. Regret purchase More

by LANDA001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Griffin
Aug 04, 2025 -

Joe Rizza Acura responded

Thank you for your feedback. I understand your concerns regarding the experience you had with your recent purchase at Joe Rizza Acura, including the condition of the vehicle and the lack of follow-up after the sale. We value your input and would like to ensure that we address your experience appropriately. Please feel free to reach out to me directly so I can discuss this further. Your satisfaction is important to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 03, 2025

It was quick and easy he was nice and accommodating Victor was patient considering the fact that it was late on a Saturday. He took me on 3 test drives More

by aishagrisby
Recommend Dealer
Yes
Employees Worked With
Victor
Aug 03, 2025 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 28, 2025

Cory was an excellent salesperson to deal with. Very happy with all of his knowledge and patience with us. More

by JM.MOZWECZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory at the Acura on 159th St in Orland Park
Jul 28, 2025 -

Joe Rizza Acura responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Cory at Joe Rizza Acura. His knowledge and patience truly make a difference. We look forward to assisting you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 28, 2025

I would recommend Tony Adaska as an excellent salesperson! He wasn’t pushy and gave me time to think. I took it to my shop and they said that it had an oil leak. I am going there tomorrow, to ha More

by TURNQUISTRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Adaska
Jul 28, 2025 -

Joe Rizza Acura responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Tony at Joe Rizza Acura. It's great to know that he provided you with the space to make your decision and assured you about the oil leak. We appreciate your trust in us, and we’ll ensure that everything is taken care of promptly. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 27, 2025

Robert was amazing and made my car buying process simple and easy. Super happy with my decision to choose Rizza Acura! More

by FAIZAN.MOHAJIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Griffin
Jul 27, 2025 -

Joe Rizza Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

July 17, 2025

had an amazing experience at Joe Rizza when purchasing my new vehicle. From the moment I walked in, the staff was friendly and attentive More

by CYAMARYRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Jul 17, 2025 -

Joe Rizza Acura responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had an amazing experience at Joe Rizza Acura while purchasing your new vehicle. Our team takes pride in being friendly and attentive to our customers' needs. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 16, 2025

Sales and all staff interactions were incredible. Following the purchase the next day, I noticed additional tax that should not have been charged. I called the dealership and they ensured me they wou More

by Liane D Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Griffin
Jul 16, 2025 -

Joe Rizza Acura responded

We're sorry that you didn't have a completely satisfying experience, Liane. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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