Joe Rizza Acura

I have bought two cars in my life, one from Joe Rizza Ford and most recently Joe Rizza Acura. Considering that Acura is a "luxury" brand, I'm EXTREMELY disappointed with the AcuraLink app. The fact that Ford and most recently Joe Rizza Acura. Considering that Acura is a "luxury" brand, I'm EXTREMELY disappointed with the AcuraLink app. The fact that there are no technicians available at dealerships is ridiculous. Why do I have to call a 1-800 number for a feature that you guaranteed me would work. The sales rep told me I wouldn't need a remote start on the key fob because I could do that during the AcuraLink app. Why include the AcuraLink app as the main mode of remote start knowing that it's pervasively a problem?? When I ask about AcuraLink, service tells me it's a separate entity. At the end of the day, I bought my car from Acura, not from AcuraLink and you should stand behind the services that you include in your cars. Knowing that the AcuraLink isn't reliable feels like scam. What's worse is that you expect people to pay $895 for a remote start on the through the key fob, which seems like the only reliable and functional option. Why buy an Acura if they don't provide reliable features? More

Cory, in sales was great to deal with. He was very professional and knowledgeable. The entire team was extremely good to deal with! I love my new RDX and I would highly recommend the e He was very professional and knowledgeable. The entire team was extremely good to deal with! I love my new RDX and I would highly recommend the entire team at Joe Rizza Orland Park Illinois More

They were all courteous and knowledgeable about the vehicles we looked at. My daughter did purchase an Acura RDX. So far she is very pleased with the vehicle. vehicles we looked at. My daughter did purchase an Acura RDX. So far she is very pleased with the vehicle. More

The vehicle is not all what expected. It drives good but I wish I had some of the features that my other Acura had. It drives good but I wish I had some of the features that my other Acura had. More

Patient,Helpful excellent customer service They both were very attentive ,they were very knowledgeable about the car,they both showed excellent customer service which left me very satisfied very attentive ,they were very knowledgeable about the car,they both showed excellent customer service which left me very satisfied More

My salesman was very good. He listened to my unique circumstances for needing to buy a car soon and found me a wonderful certified RDX for a fair price. He listened to my unique circumstances for needing to buy a car soon and found me a wonderful certified RDX for a fair price. More

Great to work with Matched and even beat a written offer I had Very patient I had Very patient More

Excellent Very excellent very straightforward would definitely go back and buy another vehicle I am extremely happy with the service I received. They were very excellent very straightforward. I definit definitely go back and buy another vehicle I am extremely happy with the service I received. They were very excellent very straightforward. I definitely enjoyed my experience with your dealership and my salesman. More

Great It was very nice to have a deal with them , everything went smoothly and great everything went smoothly and great More

They lied about me getting a warranty on a used car That's it. They promised a warranty was available but didnt tell me it wasn't until the sale was basically completed. That's it. They promised a warranty was available but didnt tell me it wasn't until the sale was basically completed. More