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Gerard Dumas
Gerard Dumas at Joe Rizza Acura

Gerard Dumas

Sales

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.8
136 Reviews
4.8

136 Reviews

Write a Review

136 Reviews of Gerard Dumas

June 16, 2026

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Employee Rating

Fumbling the with numbers . Lies on hold changes. Pain painting a picture with false pretenses. More

by CHADGIACOMO
Recommend Dealer
No

Other Employees Tagged: Gerard Dumas

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Jun 19, 2026

Joe Rizza Acura responded

Thank you for your review, Chad. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 06, 2026

Dealership Rating
Employee Rating

John in internet sales is amazing! He took the time to listen to everything I wanted and made sure he was able to find it. Amazing experience! More

by DAONLYDREAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 10, 2026

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well with John and truly appreciate your feedback.

May 26, 2026

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Employee Rating

Wonderful experience. He was very knowledgeable and I am very happy with my purchase I would definitely recommend purchasing a car with your dealership More

by barbiesaav
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

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May 27, 2026

Joe Rizza Acura responded

Thank you for sharing your wonderful experience buying a used Acura MDX. We’re glad Gerard provided expert guidance and that you’re so pleased with your new vehicle. Your recommendation means a lot, and we look forward to helping you again.

May 09, 2026

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Employee Rating

Just another dealer I think they could be a lil more helpful after the sale within time reason More

by SPOONY211
Recommend Dealer
No

Other Employees Tagged: Gerard Dumas

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May 14, 2026

Joe Rizza Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

March 02, 2026

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Employee Rating

Excellent staff, good vehicle prices Purchasing my vehicle was stress free with the help of Tony and Gary, highly recommend Joe Rizza Dealership More

by JBUTLER1617
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

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Mar 02, 2026

Joe Rizza Acura responded

Thank you for your kind feedback. We’re glad our team made your purchase process worry-free and that you found our pricing competitive. Congratulations on your new Acura and please let us know if we can assist in the future.

February 27, 2026

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Employee Rating

My salesman Gerard Dumas was a great salesperson, in fact my overall experience with the dealership was pleasant. I would recommend them especially Gerard as a salesperson. And so far I'm very pleased with m More

by CGRHODES1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Feb 28, 2026

Joe Rizza Acura responded

We’re delighted Gerard made your experience so pleasant. Thank you for recommending him and for choosing an Acura. We’re thrilled you’re pleased with your purchase and look forward to assisting you in the future.

February 26, 2026

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Employee Rating

Great service very respectful knowledgeable of you as a customer overall Great. Gerard Dumas Great Customer Service. More

by VINCEGCOLEMAN
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

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Feb 27, 2026

Joe Rizza Acura responded

It’s wonderful to hear Gerard provided respectful and knowledgeable service when you purchased your used Acura MDX. Thank you for the five-star review, and we look forward to assisting you again.

February 22, 2026

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Employee Rating

Everyone was kind and knowledgeable. They were helpful throughout the process. I appreciate their help with my purchase. More

by AKPLATT01
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

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Feb 23, 2026

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 27, 2026

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Employee Rating

The vehicle is not all what expected. It drives good but I wish I had some of the features that my other Acura had. More

by MRSAR
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

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Jan 28, 2026

Joe Rizza Acura responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 27, 2026

Dealership Rating
Employee Rating

They were all courteous and knowledgeable about the vehicles we looked at. My daughter did purchase an Acura RDX. So far she is very pleased with the vehicle. More

by Ronaldfugger
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

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Jan 28, 2026

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.

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