Joe Rizza Ford Lincoln

Service on my car Took my car in for a recall and a 30,0000 mole service. The service was excellent and had no complaints, everyone including the service girl that to Took my car in for a recall and a 30,0000 mole service. The service was excellent and had no complaints, everyone including the service girl that took my payment was very nice More

Rizza is true to form, you didn't have a pick up time or Rizza is true to form, you didn't have a pick up time or a loaner as provided by Lincoln for Navigator service. Your service people messed with bot Rizza is true to form, you didn't have a pick up time or a loaner as provided by Lincoln for Navigator service. Your service people messed with both seat settings and radio settings. I could not even get in the car. You did not check tire pressure as they are all random and below recommendations, which makes me wonder how many other things you skipped. Always seems to be a disappointing experience. Again sad More

Horrible!!! Defected car, promised it would be fixed if i bought it. took it in twice, still not fixed. no receipt! still trying to get a receipt of what was done Defected car, promised it would be fixed if i bought it. took it in twice, still not fixed. no receipt! still trying to get a receipt of what was done on my car because it is still not fixed. while they were “fixing” my car they lost a hubcap to my tire. the first time they ”fixed” it, the car was burning rubber and Raul told me “no, don’t return it. Drive it home”. I refused to and took it back and they had it for a week! they returned it and 2 days later the car was back to how it was! they did not give me a receipt and now that i am trying to get a hold of it, i get the run around. More

Great service Eduardo was great. Set me up with a loaner car. My car had a weird noise in the front end. Mechanic figured out what it was and repaired it. Eduardo was great. Set me up with a loaner car. My car had a weird noise in the front end. Mechanic figured out what it was and repaired it. More

Great experience Tom, my service advisor, did a great job making sure everything in my vehicle was up to date. He informed me about a bubble I had in my tire that I w Tom, my service advisor, did a great job making sure everything in my vehicle was up to date. He informed me about a bubble I had in my tire that I was not aware of and offered to help me look for new tires. Great experience in service! More

Service All items completed to perfection. Car was towed without damage. It was in my garage for 10 months. I had 6 surgeries on my leg. What a relief to be a All items completed to perfection. Car was towed without damage. It was in my garage for 10 months. I had 6 surgeries on my leg. What a relief to be able to drive and not worry about my car failing More

Recalls Everyone from the person making reservations on the phone,Tom our service advisor to the mechanics were able to fully keep us informed and up to date Everyone from the person making reservations on the phone,Tom our service advisor to the mechanics were able to fully keep us informed and up to date on our service trip More

It was pleasant In order to get car in for service, we had to call the service manager, service department said over a week to get done, so we contacted the service m In order to get car in for service, we had to call the service manager, service department said over a week to get done, so we contacted the service manager and he got us in right of way. More

Happy Traveling thru Chicago from WI to MI, car quit. Towed to closest dealership, Rizza Ford. Jesse was polite and knowledgeable. Don't know the name of Traveling thru Chicago from WI to MI, car quit. Towed to closest dealership, Rizza Ford. Jesse was polite and knowledgeable. Don't know the name of the mechanic(s), but it seems they did an excellent job. I felt even better about the work on my car when another couple there to pick up their car were also told of the impressive service dept. More

Service Awesome dealership. We have bought 5 new vehicles from Rizza in the past year. Wouldn't go anywhere else. Luke Clarizio is the best salesman we hav Awesome dealership. We have bought 5 new vehicles from Rizza in the past year. Wouldn't go anywhere else. Luke Clarizio is the best salesman we have ever dealt with. Won't be going anywhere else. More