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Joe Rizza Ford Lincoln
Orland Park, IL
2,906 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,906 reviews
May 20, 2026
This was a terrible experience. Wheels were not rotated stood in the dealership, looking at trading with money in my pocket. No one walked up to me and asked if I needed any help te Wheels were not rotated stood in the dealership, looking at trading with money in my pocket. No one walked up to me and asked if I needed any help terrible More
by K.aubert60
Employees Worked With
Other Employees :
John service representative poor
May 18, 2026
Rizza service department is incompetent. Can't figure out how to use odm for engine light on. Said it was battery. On way to rizza I went to auto zone to have battery checked and use odm for Can't figure out how to use odm for engine light on. Said it was battery. On way to rizza I went to auto zone to have battery checked and use odm for codes.took print out on codes to rizza. Said needed battery. Battery was at 85%. They lied and ripped me off. More
by monopoly5055
May 06, 2026
Luke was wonderful to work with. He went the extra mile to provide the vehicle I was looking for and made sure I understood the process. He went the extra mile to provide the vehicle I was looking for and made sure I understood the process. More
by mconnoll
April 24, 2026
Good dealer service dept. Got my car in and out same day. Only issue as one of the items I was told was fixed started acting up the day after I got it back. next time I take i Got my car in and out same day. Only issue as one of the items I was told was fixed started acting up the day after I got it back. next time I take it in will be the third time requesting a repair. Hopefully they understand this time and not charge me again for a follow up call. More
by Dadstoy1
Employees Worked With
Forgot name
April 06, 2026
Isaias Remijio, Scott Precin, and Gary Precin were extremely knowledgeable and helpful. The process was smooth and quick from start to finish. extremely knowledgeable and helpful. The process was smooth and quick from start to finish. More
by bboyte22
February 13, 2026
Sales associate and the manager answered all of our questions and treated us with great respect. Thank you! questions and treated us with great respect. Thank you! More
by tryan
Employees Worked With
February 07, 2026
At Rizza Ford the employees are always welcoming and supportive. I highly recommend this dealership to anyone who is looking for a new or used vehicle. supportive. I highly recommend this dealership to anyone who is looking for a new or used vehicle. More
by GRAVES414
January 30, 2026
Smoke transaction from start to finish. . Our sales manager did an excellent job. With the entire transaction especially. Expediting the processing. Great job. . Our sales manager did an excellent job. With the entire transaction especially. Expediting the processing. Great job. More
by TIMILDEEPS57
