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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

February 21, 2019

Scott Sciaky is the best. He takes good care of my car need Scott Sciaky is the greatest. He takes good care of Joe Rizzas costumers. Always a pleasure. When Scott is unavailable. The other service advisors are More

by KATHRYN.HUGHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback, KATHRYN.HUGHES! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Rawan Altaher - raltaher@rizzacars.com

February 21, 2019

Oil Change The service was great. Lauren was very attentive and friendly. She had my car done within a few hours. I did like that they gave my a cert. to have m More

by mom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

February 21, 2019

Amazon service by Scott Sciaky Thank you, Scott! I was beginning to doubt Ford after my multiple trips to the dealership... but you changed that! You’ve gone above and beyond for me More

by ROXANNEVILLAGRANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

ROXANNEVILLAGRANA, it’s great to know that Scott provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Fast & GREAT CUSTOMER SERVICE I’m ALWAYS treated like lm important and Rizza appreciates my business. I have referred Rizza Service Department to my family and friends. Thank More

by SLTHOMPSON055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Feb 20, 2019 -

Joe Rizza Ford Lincoln responded

SLTHOMPSON055, thank you for the fantastic review and for the recommendation! We can't tell you how much we appreciate your customer loyalty! Best, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Service hours The service hours stated are deceptive. Fast lane is done taking vehicles by 3pm. They were able to get me in which I appreciated. I had been trying t More

by Ziggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Feb 21, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great feedback, Ziggy! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Purchased a used vehicle We were able to purchase a used 2006 Ford Escape To replace our totaled Escape. They held the car for us until we received our insurance check and th More

by RLKREJCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

So Happy with my car and service! I came to Ford because I am very familiar with their cars and the car I currently was leasing was a ford vehicle as well. When I started working with More

by Arianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizo
Feb 21, 2019 -

Joe Rizza Ford Lincoln responded

Arianna, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Joe Rizza Ford and Lincoln of Orland Park satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Good experience They have a good inventory of new Fords. I received a good trade in. The best dealership in the area.I will definitely buy from them again. More

by JW1078
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiori Maritato, Bobby Driggers
Feb 21, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Great experience Although there were some areas that I disliked of the dealership itself. Isaias Remijio made up for it with his great service. He's very friendly and More

by Jdan44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Rawan Altaher - raltaher@rizzacars.com

February 19, 2019

Great, quick service experience. Great service experience. I will bring my vehicle back to this dealer any time. Far exceeded my expectations and my experience at Hawk Ford in Oak Law More

by Csaw454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

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