Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,901 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,901 reviews
October 08, 2018
Oil change transmission problem Brought my 2016 focus in for oil change had some concerns about the transmission scheduled an appt for a few days later. Repairs were made got the car Brought my 2016 focus in for oil change had some concerns about the transmission scheduled an appt for a few days later. Repairs were made got the car back in one day. So far soo good. More
by JVG315
Verified CustomerEmployees Worked With
Lauren Kutsche
October 08, 2018
Ford recall The service was completed quickly and on time. The service counselor I had did a great job,she knew all about the 2015 Ford Fusion recall and got me The service was completed quickly and on time. The service counselor I had did a great job,she knew all about the 2015 Ford Fusion recall and got me out quickly. More
by BTHOMSON
Employees Worked With
Lauren Kutsche
October 06, 2018
Efficient, professional Thought I was gonna get charged for a oil change and tire rotation. Had to wait as a walk in.No charge!.Very nice and friendly. Thought I was gonna get charged for a oil change and tire rotation. Had to wait as a walk in.No charge!.Very nice and friendly. More
by james.wojciechowski
October 06, 2018
Nice experience, dependable service I chose Orland Park Rizza because of location. I had already 2 recalls on my car & oil changes. All pleasant, professional experience & Accommodating. I chose Orland Park Rizza because of location. I had already 2 recalls on my car & oil changes. All pleasant, professional experience & Accommodating. All questions answered. More
by Ford owner
October 06, 2018
Great customer service I was very pleased with the service and especially how efficiently my recalls were handled. I would not hesitate to recommend Joe Rizza ford fam I was very pleased with the service and especially how efficiently my recalls were handled. I would not hesitate to recommend Joe Rizza ford family friends More
by Escape123
Employees Worked With
Ike Mohammed
October 05, 2018
The Eorks Lauren... got me in and out in s timely fashion!!! I will continue getting my truck done with Rizza. I will need tires and I will get them from Rizza. Lauren... got me in and out in s timely fashion!!! I will continue getting my truck done with Rizza. I will need tires and I will get them from Rizza... More
by MARTYKELLY78
Employees Worked With
Lauren Kutsche
October 05, 2018
Service I work with Ike Muhammad he always know our name and take great respect when it’s just my wife she alway said he is curtious and informative. I work with Ike Muhammad he always know our name and take great respect when it’s just my wife she alway said he is curtious and informative. More
by k.wiltgen
October 05, 2018
Great service Fast, friendly service received by everyone I dealt with from the service rep to the cashier. Even the valet who retrieved my car was very personable. Fast, friendly service received by everyone I dealt with from the service rep to the cashier. Even the valet who retrieved my car was very personable. More
by Mustang 2011
Employees Worked With
Cashier, valet, Eduardo Rodriguez
October 04, 2018
Great service Ed took care of our employee discount and rebate for tires great service very pleased called me when my care was ready and washed it Thank you Ed took care of our employee discount and rebate for tires great service very pleased called me when my care was ready and washed it Thank you More
by SWKS0
Employees Worked With
Eduardo Rodriguez
October 04, 2018
Recall and regular maintenance I was able to drop my truck off at 7am, get a ride home from the dealership and it was done in the afternoon. I thought it would take longer to compl I was able to drop my truck off at 7am, get a ride home from the dealership and it was done in the afternoon. I thought it would take longer to complete all the work, but they got r done. More
by BILLBON911
Employees Worked With
Lauren Kutsche
