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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

November 22, 2013

I have not purchased an American made vehicle in quite sometime. It was a very pleasant experience dealing with the sales staff at Rizza. I purchased a Fusion Energi which I was not familiar with as far a More

by bobbysea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2013 -

Joe Rizza Ford Lincoln responded

Many thanks for the 5-star review! Our team does its best to make the car buying process an enjoyable one, and I'm happy to hear that was the case during your visit. The Fusion Energi is a great car, and I hope you're enjoying it! I appreciate your recommendation as well. We look forward to serving you again in the future. Also, take a moment to visit our Facebook and Twitter pages for additional content and service specials. Best regards, Linda Tew ltew@rizzacars.com

November 20, 2013

My service advisor always kept me informed about what needed to be done. He was very friendly and knowledgable. The price for the work done was good. More

by AntosKathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
Nov 21, 2013 -

Joe Rizza Ford Lincoln responded

Friendly and knowledgeable customer service is exactly what we strive for! I'm very happy to hear this was your experience with us. Thank you for sharing. Please keep us updated if we can do anything else for you in the future. You may also be interested in stopping by our Facebook and Twitter pages for our latest news and service specials. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

November 12, 2013

WOW!! Where do I start? My experience at Joe Rizza Ford was absolutely wonderful, everyone was extremely friendly and polite. "Joe V." an "James" kept me involved through out the entire process, and worked More

by aviatorsolo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : james , Joe Vlastelica
Nov 13, 2013 -

Joe Rizza Ford Lincoln responded

It's great to hear from satisfied customers; thank you for sharing! We strive to make the car-buying experience an enjoyable one, and I'm happy to know that your visit with us was so positive. Joe and James are both valuable members of our team and will be pleased to hear that their hard work did not go unnoticed. If you'd like to stay connected with exclusive content and service specials, feel free to visit our Facebook and Twitter pages. And, if there's anything else we can do for you, please don't hesitate to contact us. Best, Linda Tew Marketing Director LTew@Rizzacars.com

November 05, 2013

Excellent Service from Emanuel! Great salesman! I've never had a better experience in the last 25 years of car buying! Will be a customer for many years to come! More

by Kelly Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel Washington
Nov 06, 2013 -

Joe Rizza Ford Lincoln responded

I'm excited to hear about your great experience with us. Thank you for this great review. Emanuel is a valued employee, and he'll be happy to know he has another satisfied customer. We look forward to serving you in the future. Also, I hope that you'll find us on Facebook and Twitter for exclusive content and specials. Linda Tew- Marketing Director LTew@Rizzacars.com

October 30, 2013

Mr. Vlastelica was very patient with me as I considered two different cars, he was respectful of all my questions and was nice to walk me thru the leasing process. I thought salesmen were supposed to be pu More

by landrea18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Oct 31, 2013 -

Joe Rizza Ford Lincoln responded

Congrats on your new vehicle! I am thrilled to hear that Joe was patient and took the necessary time to help you select your car. Purchasing a vehicle is a huge decision and Joe is excellent at helping customers through this process. If there is anything else you need, please don't hesitate to ask. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 23, 2013

All our experiences with Joe Rizza Ford have been positive. Gary and Mike Precin were wonderful to work with. We love our new car and recommend Joe Rizza Ford! More

by lyndaw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Precin
Oct 23, 2013 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! Excellent customer service is our top priority and Gary and Mike are testaments to this. I am pleased that they were able to guide you through the process. Welcome to the family and thanks again for your your business, we really appreciate it. Also, be sure to connect with us via Facebook and Twitter to stay up-to-date on service specials and manufacturer news. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 22, 2013

Joe was great this is the 3rd car that was purchased from joe within the last 3 years. service is great, price is great well be back again More

by johnadducci1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Oct 23, 2013 -

Joe Rizza Ford Lincoln responded

Hello and thank you for the review! We love that our great customer service has given us the opportunity to earn your business over the years! I am sure that Joe will be thrilled that he has been able to meet all of your needs with every purchase. We look forward to continuing to provide you great service! Also, be sure to connect with us via Facebook and Twitter to stay up-to-date on service specials and manufacturer news. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 20, 2013

George Serritella is a great, honest, personable salesman. I came in quite anxious with a laundry list of features I wanted/required in a 2014 Ford Fusion. George was quite patient and accommodati More

by jasyn8522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Serritella
Oct 21, 2013 -

Joe Rizza Ford Lincoln responded

Thanks for sharing the details of your visit to our dealership and congrats on your new Fusion. George is a valued member of the Joe Rizza Team and he will be thrilled to hear about another satisfied customer. Our team works hard to ensure that all of our customers drive off the lot feeling confident and at ease, thus I am overjoyed by your feedback. If you have any further questions about financing or anything else vehicle-related, please do not hesitate to contact us. We look forward to helping you out down the road. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 17, 2013

Frank Herrera assisted me for the purchase of a 2014 Ford Escape. I was unable to visit the dealership so Frank came to my office with all the documents ready for my signature. I was impressed with his att More

by JTOUHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2013 -

Joe Rizza Ford Lincoln responded

Dear Customer, it is great to hear that Frank was able to assist you in this unconventional way. Our staff is known for doing whatever it takes to provide exceptional customer service and clearly this was your experience as well. Thank you for your recommendation and we look forward to doing business with you in the future! Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 16, 2013

My experience at Joe Rizza Ford was great. They were very helpful and patient with us. I would recommend them to my friends and family. More

by ericwilkosz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Precin
Oct 17, 2013 -

Joe Rizza Ford Lincoln responded

It's great to hear another story about a satisfied customer. I'm glad we were able to help you get in a great new vehicle. Thanks again for choosing us and for letting us earn your business. Connect with us on Facebook and Twitter to stay in the loop about manufacturer news and dealership specials. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

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