Joe Rizza Ford Lincoln - Service Center

I'm so satisfied with the service i've received from you guy My experience with Joe rizza goes back for some years now and i love buying cars and the service department is awesome some and ike Mohammad is great My experience with Joe rizza goes back for some years now and i love buying cars and the service department is awesome some and ike Mohammad is great and the staff is all wonderful and gracious " i love joe rizza ford.... More

Difficult problem solved Our service writer Lauren was very helpful in getting our panoramic roof repaired. It only needed cleaning and lubricating. She got us a loaner just i Our service writer Lauren was very helpful in getting our panoramic roof repaired. It only needed cleaning and lubricating. She got us a loaner just in case the repairs would be longer. We appreciate her. Thank you! More

More than what I was expecting I brought my car in for service and got my front suspension fixed also. it was under warranty and I was not even thinking of that, but I was told by t I brought my car in for service and got my front suspension fixed also. it was under warranty and I was not even thinking of that, but I was told by the service team that they can take care of since the vehicle was there and it rides even better now. Thanks for looking out service team More

Check-up via vehicle warranty. Service advisor Lauren continues to be excellent in her service and advice re our 2013 Edge. We have always appreciated her work at Rizza Ford. Service advisor Lauren continues to be excellent in her service and advice re our 2013 Edge. We have always appreciated her work at Rizza Ford. More

Excellent I would’ve got the other work done but there was no coupons offer but i love the services there couldn’t afford everything then I would’ve got the other work done but there was no coupons offer but i love the services there couldn’t afford everything then More

Great service My service rep. Was fast and knowledgeable and took her time to explain my services. The waiting area was clean and comfortable. Also good complementa My service rep. Was fast and knowledgeable and took her time to explain my services. The waiting area was clean and comfortable. Also good complementary coffee. More

Didn’t wait long. Service is great I was in and out quickly. Coffee, TV, comfortable seating. Friendly people, car wash, topped the liquids, checked the brakes. Rotation of the tires co I was in and out quickly. Coffee, TV, comfortable seating. Friendly people, car wash, topped the liquids, checked the brakes. Rotation of the tires coming up soon. I love it how they keep you up dated on everything that has to get done in a timely manner. More

Good people 100% better than blue island. Worth the drive. Friendly staff on the phone as well as in person. The wait time was long, but that’s expected. 100% better than blue island. Worth the drive. Friendly staff on the phone as well as in person. The wait time was long, but that’s expected. More

Total satisfaction Service manager Lou Vieceli and his team made my first experience with the Joe Rizza Ford service department extremely positive. Although a manager, L Service manager Lou Vieceli and his team made my first experience with the Joe Rizza Ford service department extremely positive. Although a manager, Lou was very hands on working to solve my concerns. I was consistantly given updates on the progress of my vehicle. And was offered every accommodation to ensure I was comfortable during my wait. And that included a free car rental. Big thanks to Eduardo Rodriguez, my service advisor. He was the one that kept giving me the constant communication with updates on my repairs. They say first impression is everything. Joe Rizza Ford knocked it out the park. More

I don’t trust Rizza with my car anymore!!!! They had my car for 3 weeks for what I was told were some wires that had been “cut”. The service rep accused me of being in a car accident with fron They had my car for 3 weeks for what I was told were some wires that had been “cut”. The service rep accused me of being in a car accident with front end and back end damage. When the only place my car has been worked on is RIZZA the place I bought it from. SMH Sad I will never take my car back to this dealership. Oh and for the record my car has never been in a accident. They wanted me to pay cash for something that should have been covered under the warranty. I had to get the Lincoln Corp office involved to get my car fixed. Then they just let my car sit on the lot for over 2 weeks without returning it to me. I had to call the Corp office back to get my car back. REALLY!!!! More