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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,632 Reviews

1,632 Reviews of Joe Rizza Ford Lincoln - Service Center

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April 13, 2021

Very courteous and extremely helpful and always upfront about wait times and cost of work being done. I have also had body work done and had same great experience. Would recommend this dealership to others More

by Jay.Pignotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review, Jay! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

Body shop pushes out terrible paint job, tried to fix looks just as bad now I have swirl marks. Installed parts upsidedown and loose, go elsewhere to get your vehicle repaired More

by gregmagoo
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Driggers
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

Greg, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 12, 2021

Service Department was excellent! Starting with Sammi who was outstanding in setting up my appointment and answered all my questions, professional demeanor, and knowledge, and Tom who kept me informed about More

by Dse2912407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammi Corns, Tom Mackey
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 10, 2021

I always have a positive experience when I have my cars serviced at Rizza Ford in Orland Park. I know the job is done right! More

by BOBJAC7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stephens
Apr 14, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 09, 2021

I have not taking my Taurus for service a long time. The milage is rather low. But I did not realize the problems I had with the car. So I am grateful that all that was found has been resolved. Tom was exce More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Apr 14, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 08, 2021

Great service as always! 5 cars serviced at Rizza Ford and they never disappoint in the service department. Wouldn’t take our Fords anywhere else. More

by ALLANFROSTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 13, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 07, 2021

Mr Muhammad, car service manager, was very attentive and knowledgeable. I thank you for good service. I will come again. My car seems to run better More

by RDGDSH0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Apr 12, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 07, 2021

Charles and Ike are amazing. Best in class service as always! Very knowledgeable and thorough. Im very happy about my Ford purchase because of these two. More

by TWICKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Apr 12, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 06, 2021

Scott Sciaky is the epitome of great customer service. I like the way he explained everything to me and my son. The work was completed in the time he said it would be. More

by ROMAN.SPOLSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young woman at the cashier counter was great! Sorry I did not get her name.
Apr 12, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 06, 2021

Been coming here for service on my Lincoln Navigator the last 3 years. Haven't had any issues. All repairs have been done correctly the first time around. Their schedule is convenient and their rates are re More

by Edgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Apr 09, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com