Joe Rizza Ford Lincoln - Service Center

Airbag recall Thomas was Great! Very accommodating and answered all my questions regarding recall. Dealership gave me a rental to use for the day while my car was g Thomas was Great! Very accommodating and answered all my questions regarding recall. Dealership gave me a rental to use for the day while my car was getting repaired. First time here and would recommend for service. More

Don’t go there for service Horrible customer service. Do not care about the customer. Did not explain any work done to my car. I asked for a car wash and told they only do it fo Horrible customer service. Do not care about the customer. Did not explain any work done to my car. I asked for a car wash and told they only do it for Lincoln’s. Had also taken my car their previous for recall work and it took them 5 times to get it tight. More

Lauren is awesome! Lauren is excellent. Many times we, myself included, only take the time to write negative reviews from terrible experiences, and dont often recognize Lauren is excellent. Many times we, myself included, only take the time to write negative reviews from terrible experiences, and dont often recognize exceptional service. Lauren, the service advisor, proves time, and time again to be extremely knowledgeable, honest and hardworking. I cannot say enough good things about her! More

Great experience I arrived at Rizza Ford around lunch time. I feel my vehicle was finished at a timely matter due to the circumstances. I will always bring my car here I arrived at Rizza Ford around lunch time. I feel my vehicle was finished at a timely matter due to the circumstances. I will always bring my car here for maintenance. More

Great employees The employees at Rizza are very good. It’s always a good experience dealing with the employees at Rizza. From dealing with the price or working with t The employees at Rizza are very good. It’s always a good experience dealing with the employees at Rizza. From dealing with the price or working with the employees in the service department More

Had the Greatest Experience with my repair thanks to my repr My experience with my repair was great from beginning to the in thanks to my representative Eduardo rodriquez not sure if I spelled that right Very pr My experience with my repair was great from beginning to the in thanks to my representative Eduardo rodriquez not sure if I spelled that right Very prompt Very satisfied More

Recall They took care of the recall, changed oil, and did the 25k maintenance in one day. Scott let me know they could do the oil change and tire rotation a They took care of the recall, changed oil, and did the 25k maintenance in one day. Scott let me know they could do the oil change and tire rotation also. More

Didn’t identify issue on first visit. Tech said he couldn’t find knocking issue had it in service for 2 days brought car back Lou took care if issue (front mount struts) was the problem ob Tech said he couldn’t find knocking issue had it in service for 2 days brought car back Lou took care if issue (front mount struts) was the problem obvious could hear knocking turning steering wheel. More

Oil change They were great Lauren was very pleasant to work with. I would highly recommend them in the future. I I i I I I i They were great Lauren was very pleasant to work with. I would highly recommend them in the future. I I i I I I i More

Good service Joe Rizza service is the best. Making an appointment is a breeze they always accommodate your schedule. I’ve leased from Joe Rizza for the past 9 yea Joe Rizza service is the best. Making an appointment is a breeze they always accommodate your schedule. I’ve leased from Joe Rizza for the past 9 years and have never had a complaint More