Joel Confer BMW

We had our BMW 5 series serviced and new brakes. The service performed was excellent and they went above and beyond and even cleaned the floor mats! Scott was very nice and professional and we will The service performed was excellent and they went above and beyond and even cleaned the floor mats! Scott was very nice and professional and we will definitely have Joel Confer BMW service our cars again in the future! Thank you!! More

I have had my BMW i3 serviced at Joel Confer for about 4.5 years. During this time, their customer service has only been rivaled by the quality of their work. I brought my car in last week with a signific 4.5 years. During this time, their customer service has only been rivaled by the quality of their work. I brought my car in last week with a significant issue. They went above and beyond what was required of them and worked with BMW to find a unique solution for me. I recommend this service center without reservation and look forward to working with them for years to come. More

The salesman, Mark Noel, also the sales manager, was very rude and disrespectful! Over the phone, I had let him know my priority of trading in my current X3, and he said to bring it to the dealership, and he rude and disrespectful! Over the phone, I had let him know my priority of trading in my current X3, and he said to bring it to the dealership, and he would look at the vehicle and go over the newer X3's in my budget. Instead, when I came, he did not greet us, nor did he look at the vehicle. Instead took 10 minutes to find me values from online calculators. After I started showing me random videos of BMW's vs. other competitors. Throughout the interaction, he was dissing other car companies and, at one point, dissing another BMW dealership because I said I was considering buying the X3 from theirs. Mark was also scaring me by saying if I buy from them(2 hours away from me) and during a loaner service, if the transport driver crashes the vehicle or injures someone, I will be sued. He commented about "the days of people coming in and testing driving the cars are over." I never came in with the intention of test driving the vehicle!. I understand many come in and test drive cars and take pictures. Still, I came in with my family and was a genuine car buyer interested in leasing an X3; however, making those comments and treating me like a 2-year-old just made me never buy another BMW. Mark questioned my knowledge and background in current education by asking me random questions about physics. In the end, when I asked him to write down the fees of the services, and he forced a pen at me and MADE me write down the benefits. I pushed the paperback at him, but again, he went the paperback and made me write down the services. BMW, this is not how you treat your customers. Afterward, I went to another dealership, and I was treated with the utmost respect. More

BMW Genius - Open House This was a great experience! We were pleased to be able to preview the cars. The demonstrations of various new features were presented well. The ref This was a great experience! We were pleased to be able to preview the cars. The demonstrations of various new features were presented well. The refreshments were first class just as this dealership is. We wouldn’t expect anything less from this Dealership. We have purchased many BMW’s from Mark and we have been pleased with his Professionalism, Going back to the open house we were very pleased with the entire presentation. More

Great Experience This is the second BMW I purchased at Joel Confer BMW. Everyone from Sales to Service to the BMW genius have been helpful, knowledgeable and willing t This is the second BMW I purchased at Joel Confer BMW. Everyone from Sales to Service to the BMW genius have been helpful, knowledgeable and willing to do whatever is necessary to make buying and owning a BMW a great experience. More

Disappointed Started off strong- knowledgeable sales/support staff and a great car- but when I raised a legitimate issue after purchase, salesman was dismissive an Started off strong- knowledgeable sales/support staff and a great car- but when I raised a legitimate issue after purchase, salesman was dismissive and argumentative. More

Excellent service at the new addition of BMW Building I have been servicing both of my BMWs at Joel Confer and I have had nothing but positive outcome and experience. Emmett (BMW SA) always goes above and I have been servicing both of my BMWs at Joel Confer and I have had nothing but positive outcome and experience. Emmett (BMW SA) always goes above and beyond when I bring my cars in. He takes an extra step to make sure my cars do not have any issues in the future. I had to bring in my old BMW 330ci for an airbag recall and their service department went above and beyond by identifying my check engine light and advising me of other problems that my car had. Emmeett is an example of what every service adviser needs to be! Thank you BMW Joel Confer. PS. Their new BMW section is amazing. Very impressed with the expansion. More

The Ultimate Driving Machine - 9th BMW & Counting Service at Joel Confer is superior. This is my 9th BMW and I cant say enough about the JC team. Already planning for the 10th! Service at Joel Confer is superior. This is my 9th BMW and I cant say enough about the JC team. Already planning for the 10th! More

Friendly Dealership & Willing to Help My youngest daughter just purchased her first car, an used BMW. We've been dealing with Confer's for many years and have purchased numerous vehicles, My youngest daughter just purchased her first car, an used BMW. We've been dealing with Confer's for many years and have purchased numerous vehicles, Toyotas, BMWs, GMC, etc. I've also purchased a couple of cars outside of Joel Confer's and it has made me realize what a pleasure it is to deal with the folks at Joel Confer's. They are very pleasant, eager to help/please and work to help make things happen no matter what our car budget is. I highly recommend this dealership to anyone interested in purchasing a vehicle as our experiences have been second to none. More

I've been buying cars from Joel Confer for 32 years. could I buy a car for a slightly lower price someplace else? Yes, but it wouldn't be worth the real cost. It's not just Ron Rehmeyer and his sales could I buy a car for a slightly lower price someplace else? Yes, but it wouldn't be worth the real cost. It's not just Ron Rehmeyer and his sales staff. The entire dealership staff including the service and body shop employees are fair and first rate folks. I trust them. I certainly can't say that for many other car dealers I've done business with over the years. This is the best car dealership I've ever dealt with. More