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John Eagle Acura

Houston, TX

2.0
703 Reviews

16015 Katy Freeway

Houston, TX

77094

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703 Reviews of John Eagle Acura

January 01, 2020

They were accommodating with my maintenance, giving me a timely appointment and arranging the loaner vehicle. They offer a complimentary car wash, but the car wash was not good. More

by amodic
Recommend Dealer
Yes
Employees Worked With
bradley bob
Jan 02, 2020 -

John Eagle Acura responded

amodic, thank you for the kind words and mention of working with Bradley Bob! We appreciate your endorsement and constructive feedback regarding the complimentary car wash and we look forward to serving you additionally moving forward. Best wishes!

December 25, 2019

Great customer service. I Recommend Yaya. Clean showroom. Next time I need another Acura, I will for sure come back to John eagle Acura in Katy! Thank you guys! More

by Theonlykhmai
Recommend Dealer
Yes
Employees Worked With
YAYA
Dec 26, 2019 -

John Eagle Acura responded

Theonlykhmai, thank you for taking a moment to stop by and share your experience with Yaya. We greatly appreciate your praise and look forward to serving you additionally moving forward! Best wishes.

December 23, 2019

Excellent service and attention to detail Ken’s communication was great and well done. He was very knowledgeable and helpful. Always a good experience. Thank you very much. More

by cpcross1024
Recommend Dealer
Yes
Employees Worked With
Kenneth
Dec 24, 2019 -

John Eagle Acura responded

Cpcross1024, thanks for the kind note and mention of Ken's attention to detail. We appreciate your note and pleased to hear that Ken's knowledge shined through. See you next time. Thanks again!

December 20, 2019

Diagnosis and repair Gear shift was stuck in Park. Made an appointment in advance. The problem was diagnosed quickly. The required part was immediately located and brought More

by nativetex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Spencer, Robert Eagan, Scott Sheley, Jesus Montes
Dec 21, 2019 -

John Eagle Acura responded

Nativetex, thanks for servicing with us. We're pleased to hear our team including Jesus, Eric, Robert and Scott were able to assist you recently and we look forward to serving you additionally moving forward. Best wishes and happy holidays!

December 20, 2019

Very courteous staff. Service was completed in a timely manner. Explained what all had been done to the vehicle in detail. Complimentary washing and vacuuming greatly appreciated. More

by bghauri
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Jesus Montes
Dec 21, 2019 -

John Eagle Acura responded

Thanks for sharing praise, bghauri! We appreciate your endorsement and tag of Jesus and Eric. See you next time! Best wishes!

December 16, 2019

I love Jackie every time I come I make my appointment with him. He is always willing to help and take care of his customers More

by sheila8479
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie York is always great , Jesus Montes
Dec 17, 2019 -

John Eagle Acura responded

Sheila8479, thanks for your praise and mention of Jackie. We appreciate your kind words and look forward to serving you additionally on future visits. Best wishes

December 10, 2019

Service was timely and excellent and Veleda was very professional. I was out within the time she estimated and there were no issues. Very pleasant experience More

by Pdzwick1121
Recommend Dealer
Yes
Employees Worked With
Veleda
Dec 10, 2019 -

John Eagle Acura responded

Pdzwick1121, thank you for sharing praise regarding your experience working with Veleda! We appreciate your praise and look forward to serving you next time. Thanks again!

December 09, 2019

Excellent service and great service for my Acura, and very helpfully in fixing my suv, problems were fixed and Valeda English is very help full More

by pralayatripathy
Recommend Dealer
Yes
Employees Worked With
Valeda English , Jesus Montes, Grace Hadlock, John Eagle Acura
Dec 10, 2019 -

John Eagle Acura responded

Thank you for bringing your Acura in for service and mentioning your experience with Valeda! We appreciate your kind words and look forward to serving you additionally next time! Thanks again.

November 26, 2019

They do what they say and at the price quoted!! Good service techs and overall good service at John eagle dealership. Would purchase another car from here More

by Toto
Recommend Dealer
Yes
Employees Worked With
Eric Younger, JaVon Martin
Nov 27, 2019 -

John Eagle Acura responded

Toto, thank you for sharing praise regarding Eric, JaVon and our service team! We appreciate your praise. See you next time! Thanks again!

November 25, 2019

I have had prompt and courteous service for several years and all problems which have arisen with various vehicles have been dealt with on an efficient and I believe correct manner. More

by chemtra
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Nov 25, 2019 -

John Eagle Acura responded

Thank you for the kind words and mention of servicing with Eric over the past years! We appreciate your endorsement and look forward to serving you additionally for years to come! Best wishes!

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