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John Eagle Acura

Houston, TX

2.0
702 Reviews

16015 Katy Freeway

Houston, TX

77094

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702 Reviews of John Eagle Acura

December 30, 2013

We recently bought Acura RDX and were extremely pleased with the purchase process. The staff is fantastic, responsive, and the prices are competitive. The experience was better than any other Acura dealer More

by cpatel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Herrin
Oct 17, 2014 -

John Eagle Acura responded

cpatel - Thank you for your comment! We sincerely appreciate you stopping by our showroom and giving us an opportunity to meet your Acura shopping needs. We could not be happier to hear you were able to find what you were looking for with us including exceptional customer service from the John Eagle Acura team. We trust you're still enjoying riding in luxurious style in your RDX and we look forward to seeing you again the next time you need us.

October 30, 2013

The cost of a B16 maintenance service on a TL at John Eagle is $325 + tax (the so called "free oil change" is already factored into this price) The cost of a B16 maintenance service on a TL at Gillman i More

by StuartGlasscock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric...last name unknown
October 17, 2013

This dealership by far is the most friendless and professional i have been.Ruben was the most patient and kindness salesman i have ever talk too.I would recommend anyone this place if you looking for More

by mgaytan2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Ramos Jr.
October 17, 2013

EMPLOYEE very friendly. He knew his product very well and answered all my questions and concerns. I would really recommend my family and friends to see this young man if they were interested in an Acura More

by joharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jr ramos, Ruben Ramos Jr.
October 17, 2013

Was very helpful in answering all my questions about the car I am considering. Would recommend any that is looking for a new car to go see him. More

by lvelazquez22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Ramos, Ruben Ramos Jr.
October 12, 2013

First I'm a recent grad actually a 2x grad. I run my own business. In the literature on Acura's website it stated that I would qualify for Acura Grad Program. I was flat out denied this program by the d More

by hclark70301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Ramos Jr.
September 30, 2013

I loved that i had his attention, he was very professional and out of all the dealerships i visited that day , Shannon was the nicest one. I will bring all of my business to Acura from this day f More

by cminor2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Taylor
August 31, 2013

I purchased a car for my son to take to college. The day after I purchased the car we took it in to make sure it was perfect, clean fluids, etc. I was than floored with a bill for almost $4,000 worth of re More

by BewareJohnEagleAcura1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
August 20, 2013

Shannon was extremely thoughtful and helpful throughout the entire experience. Also, he was very knowledgable about the car sales. When we received the new car, he was very patient explaining all the uses More

by zhuangsteven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Taylor
July 02, 2013

sales person answer all my questions about the car that sales person answer all my questions about the car that are in the parking lot, like millage (mpg) cost, comfort, luxury, and types of finance I can More

by christiancedillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Ramos Jr.
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