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John Eagle Acura

Houston, TX

2.0
703 Reviews

16015 Katy Freeway

Houston, TX

77094

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703 Reviews of John Eagle Acura

February 10, 2013

Hal Burright and Richard Malloy beat Nordstroms renowned customer service!! I would definitely buy my next car from them and recommend others do the same! More

by Joantilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Malloy , Richard Molloy
December 19, 2012

I just got my MDX from John Eagle Acura and they are wonderful to work with. David Leachman was my salesmen and he knew everything about the car and took the time to show me how everything works. He was More

by rlbunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Leachman, Valerian Kuznetsov, Matt
December 04, 2012

This dealership has caused us so much grief. We purchased a car and within the second time driving it the check engine light came on. The motor mounts were rigged and had to be replaced and all four rims are More

by SpringInJune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin
November 29, 2012

I went to this dealer for 2012 Acura RDX Certified vehicle. Initially we had a Negotiation on the drive out price and sales person Avery Barksdale agreed for one price and made me to sign on the buyou More

by Raj007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Avery Barksdale and Valerian Kuznetsov
November 01, 2012

We had been waiting for the '13 MDX new re-design arrival We had been waiting for the '13 MDX new re-design arrival with much anticipation. I had been speaking to Sales Consultant Richard Molloy off and on f More

by vtec32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Molloy,Ruben Ramos,Matthew Chun,Tony Webb, Richard Molloy
Feb 27, 2013 -

John Eagle Acura responded

We are thrilled to know we have exceeded your expectations and that you are happy with your purchase. Thank you for being a loyal John Eagle Acura client.

July 26, 2012

The guy that we had didn't know how to sell a car. Horrible service, unprofessional, didn't know squat about the car. Some other guy came along coz the guy we had couldn't handle negotiation - really More

by djg15
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Chau, Reuben, Will
June 12, 2012

Terrible service from Blake. I applied for financing online and received an email confirmation from DeWayne but never a phone call. I messaged John Eagle Acura after 2 days of waiting and received a cal More

by DoNotGoHere!!!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake, DeWayne
May 22, 2012

They charge you a $135 diagnostic fee to hook up to their computer. If you do not get your car serviced with them, they charge this ridiculus fee. Privately owned repair shops want your business, and do not More

by trickplay2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
March 21, 2012

The salesman was 'friendly' enough. His customer service skills were above acceptable. What I didn't like was realizing later that typical used car salesmen tactics had been employed on me and as savvy a s More

by BewareOfPrettyLemons
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Molly
January 24, 2012

Good experience this time. We bought another car at John Eagle Acura in 4 months. Tom was cool and straightforward, beat the lowest price around town. Have Tom talked to the finance guy, Chad Frank, that we More

by huanhb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chau, Chad Frank, Thom Chau
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