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John Eagle Acura

Houston, TX

2.0
702 Reviews

16015 Katy Freeway

Houston, TX

77094

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702 Reviews of John Eagle Acura

February 22, 2010

Purchased 3 cars in 6 yrs. from John Eagle, when ever service needed have worked with Eric Younger who has always taken very good care of us, one of the main reasons I have purchased the new cars. It is More

by fasteddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric younger, Eric Younger
February 21, 2010

I have worked with several service reps. at John Eagle. Jesus is the only one I see now because he is an extremely nice person along with a great attitude. Working with him is something I do look forward More

by uhpesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus M
February 20, 2010

Jesus responded immediately to the situation(dead battery) and had the problem resolved completely within 20 minutes. The battery was replaced under warranty and the vehicle was inspected for any oth More

by abroussard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
February 19, 2010

I have a 2005 Acura and every time I have taken it in with Jesus I have always had exceptional customer service. Taking my car to the dealership is certainly not something I enjoy doing (dropping it More

by mt018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
February 19, 2010

Jesus Montes is the finest service consultant that I have had the privilege of ever working with, bar none. Friendly, thorough, knowledgeable, flexible, timely, honest. Excellent follow-up and follow-through More

by david broussard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
February 18, 2010

EXCELLENT DEALERSHIP, EXCELLENT PEOPLE, EXCELLENT SERVICE DEPARTMENT (ERIC YOUNGER)...THIS IS THE REASON WE KEEP BUYING ACURA'S AND WILL CONTINUE TO DO SO IN THE FUTURE. THIS JOHN EAGLE ACURA TEAM IS FIRST More

by TeriHarwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Eric Younger
February 18, 2010

My service rep, Eric Younger, is always very helpful, informative and tries very hard to ensure customer satisfaction. Eric also strives to provide me with a loaner car when repairs take several days, w More

by ostrgae1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Eric Younger
February 16, 2010

This is an EXCEPTIONAL dealership--fantastic accommodations. Its Service Department is phenomenal. I routinely have my car serviced at this location and am always impressed with the quality of More

by violetmanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
February 13, 2010

The service that Mr.Jesus Montes has given me is excellent. My cars have been taken car of during the maintenance visits, we have purchased several vehicles from this dealership and the attention fr More

by JuanMalave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
February 12, 2010

I bought my new 2004 MDX online from John Eagle and have never taken it anywhere else for service, which has always been friendly, courteous, and efficient. I've always been able to arrange to use a loaner More

by RoxyK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Y, Eric Younger