John Eagle Honda of Dallas

Juan was very professional - from booking my appointment to completion of the work. He called to let me know about extra maintenance needed. Work was prompt and complete. to completion of the work. He called to let me know about extra maintenance needed. Work was prompt and complete. More

Great people with friendly service and gracious hospitality. Jack even invited my son and other family members back into the dealership who were not at the sale so they could get his overview of t hospitality. Jack even invited my son and other family members back into the dealership who were not at the sale so they could get his overview of the vehicle More

I was in the market for a used Toyota 4Runner and found one online at John Eagle Honda. I used their online chat to ask if it was still available and Chris, the sales manager, said it was. I went in and one online at John Eagle Honda. I used their online chat to ask if it was still available and Chris, the sales manager, said it was. I went in and asked for Chris and he came and greeted me quickly and was very friendly. He had already gotten the car out and parked out front waiting for me upon my arrival. Ann Stone, the sales consultant, came over with the keys and let me look over it thoroughly and I asked if I could take it for a test drive. No pressure form them to test drive it or push me to look at other vehicles. She let me take the vehicle through its paces on the test drive to get a feel for it. She was able to answer my questions and being a used Toyota, she was able to quickly get answers to the maintenance history questions I had on it. When we got back, we went over the details; still no pressure from them. Ann didn't try and push me in one direction or another; it was always "if you're comfortable to move forward" and "tell us what options you want us to look at"; as far as financing. Ann and the team made it a very pleasant experience. As far as car buying goes, it was straight forward, relaxed, and a pleasure to work with them. More

They would not assist me in updating my GPS. Just gave me a Internet address. I went to the address that sent me to a new address that said it would take 4 hours to complete, GPS still not updated! me a Internet address. I went to the address that sent me to a new address that said it would take 4 hours to complete, GPS still not updated! More

Mark Shipman was great to work with as usual. I've purchased 6 vehicles from him in a couple of years and he always treats me right. Thank you Mark and the entire John Eagle Honda team!!! purchased 6 vehicles from him in a couple of years and he always treats me right. Thank you Mark and the entire John Eagle Honda team!!! More

Gave great service and very patient with me. Walked me through the process and answered all of my questions that I needed answered. Couldn't ask for more. through the process and answered all of my questions that I needed answered. Couldn't ask for more. More

Overall I had a great experience. Caden and Duc were helpful, courteous, and friendly. I would recommend John Eagle to anyone looking for a vehicle. helpful, courteous, and friendly. I would recommend John Eagle to anyone looking for a vehicle. More

Drop off was easy and quick. I added a State registration check, no problem. Completed on time and easy pay and pick up. Nice job. check, no problem. Completed on time and easy pay and pick up. Nice job. More

Roger is a great person and assisted me with my purchase with no hassle. His customer service was excellent. Follow up with internal departments was great to make the buying process smooth. with no hassle. His customer service was excellent. Follow up with internal departments was great to make the buying process smooth. More

My first time to visit the dealership and everyone was friendly and polite from the receptionist who asked how I was doing to 3 or other employees who took the time to ask if I needed help. Excellent Cust friendly and polite from the receptionist who asked how I was doing to 3 or other employees who took the time to ask if I needed help. Excellent Customer Service!! Being in the service industry myself I was very very impressed. More