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John Eagle Honda of Dallas

Dallas, TX

4.8
3,156 Reviews
Call Dealership (214) 531-3196
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5311 Lemmon Ave

Dallas, TX

75209

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3,156 Reviews of John Eagle Honda of Dallas

April 01, 2024

Service completed on time, service provided as promised, wish to do same way in the future More

by tvchacko8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault, Victor Flores, Josue Saucedo
Report | Print
Apr 01, 2024 -

John Eagle Honda of Dallas responded

We're incredibly grateful for your support! Your 5-star review is just the beginning, and we hope to provide many more great experiences at John Eagle Honda of Dallas!

March 30, 2024

Extremely courteous staff and very helpful. They believe in building relations and keep customers satisfied. More

by kairav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Ivens , Josue Saucedo
Report | Print
Apr 01, 2024 -

John Eagle Honda of Dallas responded

Thanks, Kairav! It's great to know our team at John Eagle Honda of Dallas left such a positive impression. We truly believe in building strong relationships with our customers and we're glad you experienced that!

March 28, 2024

They helped me out when I needed my car to be fixed. I really appreciate them. More

by Camren.Dillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Mar 28, 2024 -

John Eagle Honda of Dallas responded

We appreciate your 5-star review, Camren! Thanks for choosing John Eagle Honda of Dallas. It was our pleasure to be of service during your time of need! Swing by again soon!

March 28, 2024

Excellent advisor Gabe took care of all my car needs he truly is what makes me come back More

by Leoruiz56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
Mar 29, 2024 -

John Eagle Honda of Dallas responded

Thank you for taking the time to leave such kind words. It's great hearing that Gabe left such a good impression during your visit. We can't wait to serve you again soon.

March 27, 2024

I service my cars here and I like how professional and friendly everyone is. They keep me updated and they provide loaners y’all! I’m coming back More

by Tamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar, Marcus Yates, Rich Starr
Report | Print
Mar 28, 2024 -

John Eagle Honda of Dallas responded

We can't wait to have you back, Tamy! We're glad to know you've had a positive experience with our team at John Eagle Honda of Dallas. We appreciate your support and look forward to seeing you again!

March 27, 2024

Good service, kind of slow process! Maribel was very nice and gracious! Everything worked out fine! More

by Hsolis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maribel
Report | Print
Mar 28, 2024 -

John Eagle Honda of Dallas responded

Thank you for your confidence in John Eagle Honda of Dallas! We can't wait to be of service to you again down the road!

March 26, 2024

We purchased our Honda Passport at Eagle Honda and have found the service department to be knowledgeable, quick, and always very helpful. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar, Austin Nault
Report | Print
Mar 26, 2024 -

John Eagle Honda of Dallas responded

We're delighted to know you had a positive experience with our service department at John Eagle Honda of Dallas. We strive for quick and knowledgeable assistance, so it's great to see that reflected in your visit!

March 26, 2024

Was disappointed with the attempt to charge nearly $4000 for dealer prep for an 18k mile used car and upsell nearly $1000 in unwanted add ons. Also wheel repairs were not completed as promised. More

by MW
Recommend Dealer
No
Employees Worked With
Tamara Mhmd
Report | Print
Mar 28, 2024 -

John Eagle Honda of Dallas responded

Hello, I'm sorry to read about your disappointment with the charges and feel there were some unfulfilled promises. We strive for transparency in all our transactions, so it's concerning to see we've left a different impression. I'd like to discuss this further and find a way forward that works best for you - please reach out at your earliest convenience. Best, Michael Ackels michaelackels@lithia.com

March 25, 2024

Quick and friendly service. They completed the warranty work. Some upselling which I don’t love. More

by CG Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero
Report | Print
Mar 25, 2024 -

John Eagle Honda of Dallas responded

Quick and friendly service is what we're all about here at John Eagle Honda of Dallas! Thanks for taking the time to leave us a 5-star review. We're eager to be of assistance again in the future!

March 25, 2024

Top notch customer service! Couldn’t be happier with the customer care I received from Zach and Malory. More

by Tanya G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Altaan, Malory Vicks
Report | Print
Mar 25, 2024 -

John Eagle Honda of Dallas responded

We're incredibly grateful for your support! Your 5-star review is just the beginning, and we hope to provide many more great experiences at John Eagle Honda of Dallas! Safe travels until next time!

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