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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.9
1,383 Reviews
Call Service Center (214) 531-3196

1,383 Reviews of John Eagle Honda of Dallas - Service Center

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May 03, 2024

I paid about $1K for services to include a tire rotation. The next day after giving you a great review and on my way home to MD I noticed my wheel caps were not tightened. I literally had to pull over and g More

by simmsjanicem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyssa Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 03, 2024

Service Advisor was excellent with walking me through what my vehicle needed and recommendations. Greatly appreciated the updates shared on the fix progress of my car. Excellent communication! More

by JasonC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez
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May 03, 2024 -

John Eagle Honda of Dallas responded

Jason, we're glad to know our service advisor was able to provide you with excellent communication and guidance at John Eagle Honda of Dallas. We appreciate your feedback!

Helpful
May 03, 2024

I am appreciative that the dealer schedule me at the last minute and fixed my issue with the starter so expeditiously. More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
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Helpful
May 03, 2024

Joel is a super nice advisor always take the time to service is needed to a vehicle. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 02, 2024

Sean was super friendly and the team was able to accommodate my service request quickly! More

by aarong09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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May 03, 2024 -

John Eagle Honda of Dallas responded

Providing top-notch service and ensuring customer satisfaction are our priorities at John Eagle Honda of Dallas. We appreciate your business and look forward to serving you again in the future!

Helpful
May 02, 2024

Your Service Team took great care of my vehicle, offered timely responses to my needs and left me feeling more than valued! I left feeling extremely satisfied! Thank YOU ALL!!! More

by jbrooks247
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Not sure my service advisor but he was AMAZING!!!
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May 02, 2024 -

John Eagle Honda of Dallas responded

We're delighted to know our service team at John Eagle Honda of Dallas met your needs and left you feeling valued! Thanks for the wonderful review, we appreciate it. Safe travels in your serviced vehicle!

Helpful
April 29, 2024

I have been using this dealer ship for a long time, and I trust them . They do good job. More

by austinebosiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
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Apr 29, 2024 -

John Eagle Honda of Dallas responded

We love to see a 5-star review! It's great to hear we've been able to provide consistent quality service for you here at John Eagle Honda of Dallas. We appreciate your trust and look forward to your next visit!

Helpful
April 29, 2024

Fixed the issue with the warranty. Tried to get me to fix other stuff, but I know my budget. More

by Bb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
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Apr 30, 2024 -

John Eagle Honda of Dallas responded

Customer satisfaction is our top priority and it’s always great to hear when we’ve succeeded in our goal! Thanks for choosing John Eagle Honda of Dallas, and we hope to be of service to you again soon!

Helpful
April 27, 2024

Joel Vargas was a great service advisor. On time and no hard sell on the “recommended services”. My experience at this dealership has been disappointing since Amanda Eagle took over for he More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

John Eagle Honda of Dallas responded

Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear Joel hit the mark for you. Be sure to come back and see us at John Eagle Honda of Dallas again for your future automotive needs!

Helpful
April 26, 2024

What can I say I love my Honda piloto,the service they give me, Joel Vargas always looks for the best for my Honda More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

John Eagle Honda of Dallas responded

Marie, we're so glad to know you love your Honda Pilot and that Joel Vargas is always there for you at John Eagle Honda of Dallas. Thanks for sharing this positive feedback!

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