Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
John Eagle Honda of Dallas - Service Center
Dallas, TX
1,617 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,617 Reviews of John Eagle Honda of Dallas - Service Center
Sort by
April 28, 2021
Juan was super great to work with & went out of his way to get me in & out.... I’ve always been treated well at John Eagle and in fact I will buy my next truck from this dealership. They are very convenie to get me in & out.... I’ve always been treated well at John Eagle and in fact I will buy my next truck from this dealership. They are very conveniently located and present a nice environment to wait in and they’re super professional More
by TS
Employees Worked With
Juan Rodriguez
April 24, 2021
Quick, responsive service , kept me informed about progress. Totally happy with the expertise and friendliness . Bought my car here and always bring it back for care progress. Totally happy with the expertise and friendliness . Bought my car here and always bring it back for care More
by cmohney75
Employees Worked With
Jason Greathouse
April 24, 2021
Good experience in-person dealing with service department. Telephone experience was not as good but info given was honored and exceeded when we went in to pay bill for service. Thank you Jason f department. Telephone experience was not as good but info given was honored and exceeded when we went in to pay bill for service. Thank you Jason for helping us. More
by Axtellkid
Employees Worked With
Jason Greathouse
April 23, 2021
Easy to make appt on line. They kept me updated and washed/vacuumed the car before it was returned. I had a different advisor today but had no difficulties. washed/vacuumed the car before it was returned. I had a different advisor today but had no difficulties. More
by amyhogge
April 11, 2021
Professionalism was appreciated especially since this was due to a warranty issue that is a a 2nd repair. Manager and tech were prompt and courteous was due to a warranty issue that is a a 2nd repair. Manager and tech were prompt and courteous More
by jbweachock
Employees Worked With
April 09, 2021
Lied about service and PUT THE NAIL BACK IN THE TIRE SIDEWALL after charging me. I went in to have tire pressure and alignment checked. They told me I had a nail. 4 HOURS LATER, they returned my ca SIDEWALL after charging me. I went in to have tire pressure and alignment checked. They told me I had a nail. 4 HOURS LATER, they returned my car and said it was patched. The tire WAS NOT patched. In fact, they had put the nail back in THE SIDEWALL and sent me out with it. When I reached home I noticed the tire was almost completely flat. The nail was still in the sidewall and they had charged me for the service. I have called three times since I left. They have not returned my call. They never did rotate the tires either. More
by Mmaster860
Employees Worked With
Brent
April 03, 2021
We had a battery issue on our 3 week old Accord & they service dept was awesome & took great care of us this morning. Couldn’t be happier with their service! Everyone we felt with was great. service dept was awesome & took great care of us this morning. Couldn’t be happier with their service! Everyone we felt with was great. More
by Donna Freestone
Employees Worked With
Joel Vargas Rios
April 01, 2021
Customer service aspect of my visit was great. Juan R. did a great job. The way my car was returned to me could of been better. The work wasn’t completed correctly. The “multi point” inspection was not do did a great job. The way my car was returned to me could of been better. The work wasn’t completed correctly. The “multi point” inspection was not done despite them handing me a sheet stating it was. I’ll be more cautious next time. More
by SP
Employees Worked With
Juan Rodriguez
