John Eagle Honda of Dallas - Service Center

Greeting In my previous experiences the service tech usually greets you at your car but this time I had to go in to find someone to take care of me. Otherwise In my previous experiences the service tech usually greets you at your car but this time I had to go in to find someone to take care of me. Otherwise I am completely satisfied with John Eagle Honda More

Trust My service advisor today was Warren Hampton. He was friendly, knowledgeable and very understanding, patient and helpful when I became angry and dismay My service advisor today was Warren Hampton. He was friendly, knowledgeable and very understanding, patient and helpful when I became angry and dismayed over another service advisor who assured me repeatedly he would be there to greet me this morning, but didn't. Thank you, Warren, for stepping in professionally to calm me down and be sure I received the maintenance service I ordered. I hope you can teach these young kids a thing or two about follow through and trust. John Eagle, pls note my comments and compensate Warren for saving your xxx today as a dealership I respect. More

Great place! This place is fast, clean and efficient. Love the coffee and customer service there! Definitely going back! If you’re looking for a place then look no This place is fast, clean and efficient. Love the coffee and customer service there! Definitely going back! If you’re looking for a place then look no more! More

Flat tire Jose at the service desk was great! He was polite and friendly and helpful. He updated me throughout the process. He ensured to listen to my concern Jose at the service desk was great! He was polite and friendly and helpful. He updated me throughout the process. He ensured to listen to my concerns and made the process as smooth as possible. My tired was replaced and the exterior of my car was rinsed off! I was very pleased with the service provided. More

Thank you to the service staff and especially warren for helping me out today. I left the dealership very satisfied. I would recommend to my friends. to the service staff and especially warren for helping me out today. I left the dealership very satisfied. I would recommend to my friends. More

Service for recall Edgar who greeted me when I arrived in service area was very professional and courteous. He was very informative on what was going to happen on car. Edgar who greeted me when I arrived in service area was very professional and courteous. He was very informative on what was going to happen on car. Also explained how long it would take. After getting car back it was like new again. Also your guest lounge is great. More

Always treated with respect When I come in for service I know staffing will see to service needs of my vehicle came in today for oil change and inspection When I come in for service I know staffing will see to service needs of my vehicle came in today for oil change and inspection More

Service stars I arrived for an oil change and AC service without an appointment. It was backed up but the cleared it up as fast as they could. As long as they are r I arrived for an oil change and AC service without an appointment. It was backed up but the cleared it up as fast as they could. As long as they are respectful and friendly, anywhere, I dint Mind waiting. In the midst of this Saturday stress, everyone was great. Ii still come to JE Honda even though I live In Arlington, thanks to Carlos. Carlos was busy when I arrived, but another one of them got the process started. Carlos is awesome. If this is the climate of the overall location, I’m coming here for my new car next year. More

Great customer service I appreciated the prompt service in getting my car in and out. I also appreciated that our technician, Edgar Juarez, was very thorough in explaining I appreciated the prompt service in getting my car in and out. I also appreciated that our technician, Edgar Juarez, was very thorough in explaining recommendations for future services, but didn't pressure me to get it done now. I always have a great experience at this dealership. More

Very quick and efficient. Staff was very nice and intuitive. Staff was friendly and communicative. The energy and environment is great. I was in and out, nothing dreadful. Jordan was very thorough when explainin Staff was friendly and communicative. The energy and environment is great. I was in and out, nothing dreadful. Jordan was very thorough when explaining what was being done to my car and what things meant. I had a wonderful experience at this location. More