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John Eagle Honda of Dallas

Dallas, TX

4.8
3,196 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,196 Reviews of John Eagle Honda of Dallas

August 26, 2025

The service was really poor, one approached me when i arrived and my car was not wash and i asked for it! More

by barbara cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He didnt even ask for my name
August 21, 2025

Amazing and fast service. Joel from the service department is always very helpful and professional. More

by bramos87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Aug 21, 2025 -

John Eagle Honda of Dallas responded

That's great to hear your service experience was satisfactory! Thanks for bringing your car into John Eagle Honda of Dallas for your maintenance needs! Come back and see us again soon!

August 19, 2025

I had the most unpleasant experience with John Eagle Honda. I went in with the intention of purchasing a vehicle and I explained my situation to the finance manager. He advised to take care of personal More

by Dolores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't recall the sales person's name that assisted Preston during his absence. , Preston Seaton
Aug 19, 2025 -

John Eagle Honda of Dallas responded

Hello Dolores, I'm truly sorry to hear about your experience. It's concerning that you encountered these issues and felt the way you did during your visit. We would appreciate the opportunity to discuss this further with you for training purposes and ensure a better experience in the future. Please feel free to reach out at your convenience. Thank you, Vartan Mikhitarov vartanmikhitarov@lithia.com New Vehicle Sales Manager

August 19, 2025

Emory was quick and courteous to help me with my issues! I’d happily return to the dealership for their fair price and service. More

by sangmlee321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emory
Aug 19, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with Emory and our team! We look forward to your next visit here at John Eagle Honda of Dallas.

August 19, 2025

I've been a customer of John Eagle Honda for 7 years now, and it's been a great experience in every department that I have worked with. I just purchased my second vehicle from them, and this time the experi More

by simon.decastro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Kerns
Aug 20, 2025 -

John Eagle Honda of Dallas responded

Thank you for being a loyal John Eagle Honda customer over the past 7 years! We’re so grateful for your continued trust and thrilled to hear that your second purchase with us was an even better experience. Edgar will be delighted to know his attentiveness, professionalism, and customer care made such a positive impact. We truly appreciate your kind words and look forward to serving you for many more years to come!

August 16, 2025

Greg Fine was very helpful and I will request to use him again on my next visit. More

by jerry.lanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine 5 stars
Aug 18, 2025 -

John Eagle Honda of Dallas responded

It's a pleasure to provide top-notch service to our valued customers! We're pleased to hear that Greg provided such a wonderful experience for you here. Take care until next time!

August 15, 2025

Great experience overall, good facilities, good people! Got a fair deal and the car was delivered in great shape! The associated insurance company helped me save a lot and drove away the car already insure More

by Andre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jishai Lawrence, Mark Shipman, Preston Seaton
Aug 18, 2025 -

John Eagle Honda of Dallas responded

Andre, we are pleased to hear you found our team so helpful and the facilities so clean here at John Eagle Honda of Dallas. Thank you for your feedback and business.

August 15, 2025

There needs to be a sign that says to stay in your car and a service representative will come out to greet you. It is not clear if you are supposed to stay in your car. It took several minutes before so More

by thechaffins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanton
Aug 18, 2025 -

John Eagle Honda of Dallas responded

Hello! Thank you for your feedback. We apologize for any confusion regarding our service process. We appreciate your suggestions about clear signage and reminders about text updates, and we’ll work to improve communication so that every visit is smoother and more convenient for our customers.

August 13, 2025

The staff at John Eagle Honda are always responsive and provide an upbeat waiting environment. More

by tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Aug 13, 2025 -

John Eagle Honda of Dallas responded

Thanks wonderful feedback to hear, Tamara! It's great knowing our team always leaves such a good impression, and we're grateful for your support and 5-star rating. Be sure to swing by again soon for another wonderful experience!

August 13, 2025

Eric Collier & Chuck Patel were amazing ! Very helpful & straightforward! 10 out of 10 would recommend. More

by shacorriaduncan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collier, Chuck Patel
Aug 13, 2025 -

John Eagle Honda of Dallas responded

Thank you for recommending Eric and Chuck! We are so glad we got the chance to assist you. -John Eagle Honda of Dallas

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