John Eagle Honda of Houston

Promptness and Thoroghness of the Service I have a 2014 CRV, that had a flat recently. I had coverage for the tires with John Eagle where I purchased the vehicle. However, I could not take the I have a 2014 CRV, that had a flat recently. I had coverage for the tires with John Eagle where I purchased the vehicle. However, I could not take the car to them as I needed to get the tire fixed right away. So I got it fixed locally in Sugar Land and got in touch with John Eagle. Mike Ma was my service advisor. He gave me an appointment on a Friday at 10 AM. He sent me a message to remind me of the appointment about 24 hours ahead. At the service center, he took my car and within minutes came back to advise me that the battery was bad and is covered under warranty. He got the oil change done in addition to replacing the tires and battery all within the hour. Mike was very cordial, thorough and professional. I am of the opinion that he does not leave anything to chance and is thorough in checking the vehicle in all aspects to ensure that everything is in top condition when he returns the vehicle to the customer. He is the main reason I will go back to John Eagle for any kind of service for my vehicles - two CRVs and one Odyssey. I have been to other service centers in the city and no one beats Mr. Ma's service at John Eagle.. More

Excellent dealership. They will try their best to help you! I was looking for a 2015 model Honda accord v6 ex-l and I found a few of them at different dealerships all throughout Texas. Unfortunately I ended up I was looking for a 2015 model Honda accord v6 ex-l and I found a few of them at different dealerships all throughout Texas. Unfortunately I ended up liking only two of them and the one that I liked the most was the one at John Eagle Honda. I was going through some financing troubles due to my shaky credit but I decided to call them anyway. Micah picked up and he told me about the car and immediately sounded very helpful. I told him that I was trying to get the load approved through a third party. Well the third party was taking way too long so Micah called me back and told me that he thought he could help me with the load. The next day I got a call from Micah and it turned out that my loan was approved. I drove out to John Eagle Honda and Micah first showed me the car. The car was in amazing shape and with 4000 miles was practically new. Micah was as friendly in person as he was on the phone and I really appreciated the way he treated me, my wife and my friend who all came to check out the vehicle. Next up the turned out the interest rate was really good and after signing all the paperwork we drove out that day and absolutely loved the car and the experience. I definitely recommend John Eagle Honda and make sure to hit up Micah because I know he will take care of you. More

Very Nice Experience New to Honda & John Eagle Honda-wonderful experience with Heath Dixon. Got exactly what I wanted. Loved the professional way I was treated! Great D New to Honda & John Eagle Honda-wonderful experience with Heath Dixon. Got exactly what I wanted. Loved the professional way I was treated! Great Dealership with a great salesman! More

JEH is amazing Evryone at JEH was amazing however, Heath Dixon went above and beyond for my parents who bought their Accord today. My parents are Deaf so I helped wi Evryone at JEH was amazing however, Heath Dixon went above and beyond for my parents who bought their Accord today. My parents are Deaf so I helped with the process to intrepert. Heath answered everyone of my Dads questions and if he wasnt 100% Heath would double check. I am sure my dad asked him about 439 questions ranging from trunk size, the newest technology, engine componets, specific color names, etc. Heath made my parents feel like rock stars! I will definitely use Heath again and refer him to anyone I know! More

Great Experience Just bought a 2016 Honda Accord and the service was great. I thought I was never going to be able to find someone to help me get my ideal car, but tha Just bought a 2016 Honda Accord and the service was great. I thought I was never going to be able to find someone to help me get my ideal car, but thankfully Zane helped me out and made it a great experience. I recomend everyone to go and check out the cars. More

Definitely Happy I was looking for a new car and was torn between Toyota and Honda. I was greeted by Jamal at John Eagle Honda and never made it over to Toyota. Jamal I was looking for a new car and was torn between Toyota and Honda. I was greeted by Jamal at John Eagle Honda and never made it over to Toyota. Jamal helped me decide between the two cars I wanted, and never pressured me to choose the more expensive car. I definitely got a great deal, and a car I'm very happy to drive! Thanks, Jamal! My family will definitely be back when it's time for another car! More

Excellent Customer Service This is our first time coming to John Eagle Honda of Houston. We got our fifth Honda vehicle from this dealership and looking forward to our sixth hop This is our first time coming to John Eagle Honda of Houston. We got our fifth Honda vehicle from this dealership and looking forward to our sixth hopefully next year. Awesome staff... Ali Shahid and Alex Aquino. Thank you! More

Scam finance staff & horrible business Nick finance guy did our financial paper work he gave a employer discount to adjust payment than add a warranty package to our lease with out our aprr Nick finance guy did our financial paper work he gave a employer discount to adjust payment than add a warranty package to our lease with out our aprrovel. Next day he call us say they was a error with paper we need go back sign new paper contract he couldn't explain his error than his super call us Steve telling go back to sign papers or they take away my car while paper already been sign than Bryant sharp director call us they need adjust our mile on purchase saying Honda don't sale 8,000 mile per yr while Nick was the one suggest for us buy it they are not professional financing personal I think if they make mistake they should assume they error when u out dealer w contract sign that it but that how they get coustomer by tricking them or u need come back sign than they move # around from 1st contract payment are higher interest rates please be careful if they ever do this to u all don't go back report them to state attorney general & business beaure u got car & contract papers so car is urs they can call u all time they want but that ur car don't go back resign papers or just go different dealer this a horrible place is fiancé department staff are such snicky person thank god I got people that know about dealer fiancé guy me & my attorney back me up totally not recommended Bryan Sharp, Nick,Steve on Fiancé worst personal More

Great Customer Service Ali Shahid and Daniel Richardson made our buying experience the best one we have ever had. They worked with us and were really helpful, through out th Ali Shahid and Daniel Richardson made our buying experience the best one we have ever had. They worked with us and were really helpful, through out the whole process. We loved how we were treated and how no one pressured us into buying . instead, Ali helped us make a purchase that fit our budget. We will definitely go back to make a second purchase. More

Excellent car buying experience I was looking for a Honda Pilot and was very impressed with the customer service at this dealership. There was no pressure to fix you up with a car an I was looking for a Honda Pilot and was very impressed with the customer service at this dealership. There was no pressure to fix you up with a car and provided great details about the new car we were looking for. Raymond Gibson was the sales person who was very patient in answering all my questions and gave a detailed overview on new features. He told me that the car I was looking for will need 1 to 2 weeks but i got mine in 3 days!!! :) Leonte was the finance guy who was genuine and really gave all the options that i should be looking for my car financing. We could cut the deal with a good APR that i was interested in. I had a concern about a small scratch and they were quick to fix it, in front of me and also gave me additional discount on accessories and made my Day. Overall they underpromised and overdelivered in my case and made car buying experience a memorable one. Thanks Raymond and Leonte for excellent customer service. Keep up the good work!!! More