John Eagle Honda of Houston

Our 2nd Car from John Eagle. We have bought a total of 4 Honda Civics. Our last 2 Honda Civics we purchased from John Eagle. We did not even think of going anywhere else. We we We have bought a total of 4 Honda Civics. Our last 2 Honda Civics we purchased from John Eagle. We did not even think of going anywhere else. We went on a Friday evening and again on Saturday. I test drove about 10 cars (some twice) and the sells person was patient, very willing to answer any questions and was not pushing. He gave us the time we needed to decide. The Finance team was fast and enjoyable, which made the process bearable. I will be referring Sekou Sininta, Sales Consultant and Elhadji Toure, Finance Manager out to my friends and family. Thank you guys. More

Great Customer Service My 13 year old Honda CRV literally died one morning as I drove to work. The cost to fix it was over 3600 dollars. So, I was not really left with any My 13 year old Honda CRV literally died one morning as I drove to work. The cost to fix it was over 3600 dollars. So, I was not really left with any other choice other than having to buy a new car over night. I have delt with John Eagle Honda since I bought my very first car in 1988. The salesman I worked with recently was Ralph Meatto. He was very nice, and great to work with! He was so patient with all of my questions. I also met with Elhadji Toure in the finance office. He too was patient with all of my questions, and was extremely professional. He made the finance process easy to understand and let me take my time to make my decisions. Lastly, I want to praise Richard Rainoshek in the service department. Richard has been my service advisor for over 15 years. He is one of the nicest, most caring gentleman I have had the pleasure of working with in a professional setting. HE IS the reason I keep coming back to John Eagle to purchase my vehicles. He defines fantastic cusotmer service!! More

One happy customer/family! I just upgraded my CRV and I absolutely love it, not only because it's a great vehicle but because Ali, Elhadji, and Bryant took care of me. And beca I just upgraded my CRV and I absolutely love it, not only because it's a great vehicle but because Ali, Elhadji, and Bryant took care of me. And because of their great customer service I have my grandmother, two sisters, and friends that all have bought from this dealership. So I am very proud to be a Honda family. I would rate them with excellent service all around! More

BUYING A NEW CAR CAN BE A PLEASANT EXPERIENCE Ali was very pleasant and very informative. He made my experience at John Eagle Honda very pleasant.The financing department was also very helpful and Ali was very pleasant and very informative. He made my experience at John Eagle Honda very pleasant.The financing department was also very helpful and easy to deal with. All my concerns were addressed. More

Sales department is fine... then the fun starts I have never worked with a dealership that is this poorly run. Our Sales Girl was very good, and she was honest.. We felt we got a great deal on our n I have never worked with a dealership that is this poorly run. Our Sales Girl was very good, and she was honest.. We felt we got a great deal on our new purchase, and a fair price for our trade... and that is where the good things I can say stop. Being that I am the Regional Manager for a large finance guy, you would assume they would put me with a finance guy that was capable of doing his job... you would assume wrong. The training levels are so sub par here, he couldnt stop shaking.. as he knew, that he was clueless. We were given a rate and it was taken away . We told them we wanted no warranties.. they kept charging us. Finally the manager came in and was rude to the point that we almost left. After man problems with our trade not being paid off, and numerous errors. We called any manager we could to complain about our experience. We have yet to this day receive a call back from anyone but the accountant to apologize. I feel bad for her, as that is once again poor management to send an accountant to do a managers job. Unless you are a cash buyer ... I would run for my life from this Dealership! More

Happy Customer Thank you Viet! Great job in assisting us buying the first Honda! The experience was painless and your attention to all details is appreciated! Thank you Viet! Great job in assisting us buying the first Honda! The experience was painless and your attention to all details is appreciated! Thank you Steve! We are very thankful to you and the team for staying late to work on the paperwork and explaining everything to us Great Teamwork! More

excellent I had horrible experience with other dealers john eagle honda was great. They worked with me for a week getting us the best deal possible without eve I had horrible experience with other dealers john eagle honda was great. They worked with me for a week getting us the best deal possible without even going to the dealership. I had a great salesman Ali Shahid whom worked for us at great links considering our credit is horrible but between him and sales manager Ammar Sheikh we left with our honda odyssey 2015 dream vehicle thanks for your hard work and dedication to customer service. More

Above and beyond service! I bought a used car from Ali Shahid. Excellent, knowledgable, and courteous salesperson. When he followed up on my experience and I let him know about I bought a used car from Ali Shahid. Excellent, knowledgable, and courteous salesperson. When he followed up on my experience and I let him know about a small ding in the windshield he invited me back to see what the dealership could do. Manager Bryant Sharp came out to greet me and arranged for a new windshield. They sent a company to fix it at my house within 24 hours. After the deal was done and I drove away, they were under no obligation to help me, so this level of service was truly amazing and much appreciated. I would definitely recommend this dealership and team! More

Great Customer Service My sales team took care of my needs and when I told them how much I wanted to pay they got me to that number without a huge hassle. My sales team took care of my needs and when I told them how much I wanted to pay they got me to that number without a huge hassle. More

Trade in a car Great customer service. They really took care of me like a family.. Ali Shahid is my assistant sales manager... Last year I hit my car in my garag Great customer service. They really took care of me like a family.. Ali Shahid is my assistant sales manager... Last year I hit my car in my garage and it had a scratch . And one of the sales manager offered a help by cleaning or removing the scratch forfree.. And I thought before everything that they do for services you have to pay for it.. More