John Eagle Honda of Houston - Service Center

Took my car in for service, excellent service department. Took my 2006 Honda Civic to their service dept and they gave me an accurate quote, did the job right and gave me a three year warranty. This is the Took my 2006 Honda Civic to their service dept and they gave me an accurate quote, did the job right and gave me a three year warranty. This is the only Honda dealer I take my Hondas to. More

Excellent service advisor experience Had to replace the engine in my 08 Civic, short story i have a slammed Civic, hit a rock due to construction on jones rd. And ruined the engine in my Had to replace the engine in my 08 Civic, short story i have a slammed Civic, hit a rock due to construction on jones rd. And ruined the engine in my car, took it to honda to have it replaced, allyne was very helpfull keeping me updated on the progress on the work being done. Even after the work was completed the car was not not running right ( due to a second party engine rebuild NOT JHON EAGLE HONDAS FAULT AT ALL) he made sure i was happy and that my car was exactly the way it was before the rock incident. Needless to say Allyne did everything he could to help me out on cost and labor due to the second party rebuild shop mistakes. If your ever in need of an excellent Service advisor Allyne is the man for the job. More

One of the best Service Advisers for John Eagle Honda Jonathan Nicasio has been my service advisers for John Eagle Honda for about four years. He is really knowledgeable about a customers vehicle problems Jonathan Nicasio has been my service advisers for John Eagle Honda for about four years. He is really knowledgeable about a customers vehicle problems without pressuring a customer but would recommend service. He is very friendly and understanding to customers needs. Every time I make a visit I make sure to look for Jonathan and no one else due to his trustworthiness. More

Great working with Allyne McBride @ John Eagle Honda This is my second visit for major service matters on my 2006 Accord, both times with Allyne. He is informative, respectful and great service results! This is my second visit for major service matters on my 2006 Accord, both times with Allyne. He is informative, respectful and great service results!!! More

Way to Go John Eagle Honda Allyne was tremendous. After tons of red tape at russel and smith honda regarding a factory recall and a window malfunction. Where R&S dropped the b Allyne was tremendous. After tons of red tape at russel and smith honda regarding a factory recall and a window malfunction. Where R&S dropped the ball over and over again with pricing and extended warranty and long wait times and return trips for window diagnostics he saved the day. Looked up my warranty info, tapped on my window and was able to get it moving again and handled the recall issue in less than 2.5 hours. John eagle honda is worth the trip. Great staff and way to go Allyne!!! More

After Sale new vehicle Service An addition to the new pilot was needed to complete the new car order. Allyne McBride Service Manager contacted me to bring the car in for pin stripin An addition to the new pilot was needed to complete the new car order. Allyne McBride Service Manager contacted me to bring the car in for pin striping. When we arrived at 8:45 AM on 10 12/17 Allyne met met us coming into the service door with the keys to a new 2017 Civic for our use until the striping job was complete and dry. Although we figured that the pilot would not be ready until the next day we received a call around 2PM to pick up our new pilot. We drove down to John Eagle Honda to pick it up. Allyne McBride's focus on customer service and satisfaction of our wishes including the design, scheduling, loaner car availability (after Hurricane Harvey) and scheduling the paint vendor, to the return of our vehicle ahead of schedule were professional, timely, and correct. Something that is difficult to do for a disabled customer in pain. We were pleasantly surprised, relieved, and appreciative of his Quality of Care. Thank you, Allyne! More Honda owners need to try his customer service. More

Completed repairs as requested abd full satisfaction The repairs quoted came in less that was quoted but the biggest accomplishment was that my dashboard lights were no longer working. As the car was 18 The repairs quoted came in less that was quoted but the biggest accomplishment was that my dashboard lights were no longer working. As the car was 18 years old, the last 2 years when I had the vehicle inspected the mileage that the technician put on the report was incorrect as the added about 50,000 miles to the mileage for 2015 and 100,000 for 2016. 2017 was reported correctly. Allyne made the effort to have the existing dash section repaired rather than be replaced. This kept my true mileage correct so that future readings can be reported correctly. I really appreciated the extra effort he did to take care of my wishes, More

Great service Mike Ma in Express Service really treats his customers well. Very professional and dedicated to making sure your problems are fully resolved. He even Mike Ma in Express Service really treats his customers well. Very professional and dedicated to making sure your problems are fully resolved. He even followed up with me a week later just to make sure car was still running smoothly. Highly recommended. More

"Exceptional Service!" Mike Ma, the service advisor in the Express Service department always provides exceptional, expeditious, and professional service each and every time Mike Ma, the service advisor in the Express Service department always provides exceptional, expeditious, and professional service each and every time I bring one of my Honda vehicles in for routine maintenance intervals, inspections, etc. Mike is always polite and takes the time to explain services needed as well as provide recommendations for additional service as needed in order to prevent any future issues. Mike always makes my service experience great! More

5 cars and counting. I love John Eagle Honda I have purchased 5 cars from here. Painless process and great customer service. After the sale, the service department takes great care of us. This I have purchased 5 cars from here. Painless process and great customer service. After the sale, the service department takes great care of us. This is my only place to buy cars and I always recommend it to friends and family. More