
John Elway Cadillac
Lone Tree, CO
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Appointment to drive an advertised vehicle Called and made appointment to drive a 2010 Yukon and verfied by VIN it was avaialble. Told sales I was driving 60 miles, arrival time between 6 and Called and made appointment to drive a 2010 Yukon and verfied by VIN it was avaialble. Told sales I was driving 60 miles, arrival time between 6 and 6:30. Upon arrival at 622, sales couldnt find keys, they were in a back room somewhere. There but a few cars on the lot, so keys should be easy, esp since I made an appointment. Upon inspection of Yukon, there was a HOLD placard in the window. After some discussion and several phone calls, the truck was on hold for 30 hours starthing who knows when as an employee sibling was trying to buy the car, had bad credit score, they were trying to help this person establish credit. Sales talked me into test drive, 0 gas, computer said 12 miles to empty!!! By this time I felt very used, dealers dont move without computers, sales should have told me when I made appointment it was on hold. Why would I drive a car I could buy due to an employee purchasing for his sibling: with a credit applicaiton pending??? Why do I need know any of this, all i needed to know was the was available for test drive and purchase!!! $20 in fuel and 3 hours time totally wasted due to JOHN ELWAY CADILLAC!!!!!! By this time I was not happy at all. Very unprofessional, unfair and typical of a car dealer and salespeople. IS anybody credible today??? Does anybody have Integrity? Cerntainly not the sales people I talked with at JOHN ELWAY CADILLAC!!!!!! I will share the facts of this experience with everybody I know!!!!! I wrote this to help at least 1 potential customer can find a way to avoid this kind of unprofessional behavior!!!! Sincerely, Oscar More
CTS Coupe In searching the inter net I found John Elway Cadillac and they had the car I was interested in. I sent an e-mail on Sunday and the next day Sean McC In searching the inter net I found John Elway Cadillac and they had the car I was interested in. I sent an e-mail on Sunday and the next day Sean McCartney, contacted me an gave me all the info, I was very impressed with Sean he is very Professional and the entire buying experience was very pleasant, I would recommend Sean and the whole team to anyone who is interested in a good buying experience. John Larsen More