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John Elway Cadillac
Lone Tree, CO
119 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 119 reviews
April 02, 2024
The service department at John Elway has always been friendly and helpful and Ross Gutierrez in sales was friendly, knowledgeable, and helpful when buying out my leased vehicle. Would definitely go to R friendly and helpful and Ross Gutierrez in sales was friendly, knowledgeable, and helpful when buying out my leased vehicle. Would definitely go to Ross in the future. More
by jjgraham92
Employees Worked With
Ross Gutierrez
March 22, 2024
Wow I just purchased a 2020 xt5 Cadillac from John Elway Cadillac of Centennial and in two weeks problems. The transfer case with metal flakes had to be replaced as well as the empty radiator. What are thes Cadillac of Centennial and in two weeks problems. The transfer case with metal flakes had to be replaced as well as the empty radiator. What are these certified inspection reports for? James the sales manager wants to give us a trade in and give us less for our problem car they sold us all in less then 1 month. Sounds like a scam to me. Wow the John Elway promise where is it? We feel so deceived. We have never experienced a dealership like this and received a car with a bunch of problems. Now I'm worried about the resistance I'm getting from this vehicle upon curves on the highway. My recommendation is to go somewhere else since this is how this dealership operates. So disappointed! Ps Manager will also no longer answer to you once they have your money. I emailed 2 managers and no response from either one. Wow Wonder why... More
by 3lakes9000
Employees Worked With
James tyson
March 08, 2024
John Elway is the best dealership I have ever worked with. From the sales department to the service department. Working with Ross Gutierrez to sell my 2021 XT5 was no exception. He was very professional with. From the sales department to the service department. Working with Ross Gutierrez to sell my 2021 XT5 was no exception. He was very professional. Got us in and out without in an hour with a check for a fair value for our vehicle. To make things even better he informed me that I can have my new GMC truck serviced at their location which made my day. I love John Elway Cadilac. Thanks again Ross. Joe and Jill Egnoski More
by Joe
Employees Worked With
Ross Guttierrez
December 18, 2023
We had to have an engine replaced on our Escalade. When we received it back, there was an issue with the temperature guage, starter, and transmission slipping. After leaving the car with them anoth When we received it back, there was an issue with the temperature guage, starter, and transmission slipping. After leaving the car with them another day, we got the car back and they said everything was fine and found no problems. We then took it to our local mechanic who had to replace the thermostat for the temperature issue, new starter, and add transmission fluid. I don't think John Elway even looked at the vehicle. On top of this, they treated us like we were a bother to them. We also have neighbors that just spent over $100k on a new Escalade and they treated her the same way. More
by Escalade Made
Employees Worked With
Dan
December 07, 2023
I was extremely satisfied with the sales team at John Elway Cadillac in Park Meadows. Particular shout out to Lorren Dudley!, who helped us get our new Lyriq. She was very professional, courteous and k Elway Cadillac in Park Meadows. Particular shout out to Lorren Dudley!, who helped us get our new Lyriq. She was very professional, courteous and knew what she was doing. I highly recommend John Elway Cadillac dealership. Lorren, Thank you for the excellent service. More
by yisfalem
Employees Worked With
Lorren Dudley
October 16, 2023
I was very happy with the sales team at John Elway Cadillac. I flew in from Las Vegas to purchase a vehicle and (Amanda, our sales agent) had everything in order as we had agreed and I took delivery o Cadillac. I flew in from Las Vegas to purchase a vehicle and (Amanda, our sales agent) had everything in order as we had agreed and I took delivery of a very clean vehicle. Amanda then gave us a very good tutorial on all of the new features and set up our phones to the vehicle before we departed. I sincerely recommend them. More
by howard
Employees Worked With
Amanda
October 16, 2023
Amanda, James and Eric made this transaction go very smoothly. Amanda took the time and made sure we knew just how this vehicle operated. Everyone was very helpful and considerate of my time. This deale smoothly. Amanda took the time and made sure we knew just how this vehicle operated. Everyone was very helpful and considerate of my time. This dealer goes above and beyond! More
by jnidlinger
Employees Worked With
Amanda, James and Eric
