John Elway Chevrolet
Englewood, CO
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Need service? Beware! These guys will make up reasons to think you need to replace parts that do not need to be replaced. They told me my water pump was leaking. W Beware! These guys will make up reasons to think you need to replace parts that do not need to be replaced. They told me my water pump was leaking. When asked why I had never seen a drop of antifreeze on my garage floor or from the weep hole, they said the antifreeze would be landing on the skidplates and would never be seen. You would eventually see this type of leak. During the same visit, they wanted over $4,000 in 4-wheel drive service and tires. I would buy tires from them because they do have good prices, but not now; you can not trust the service department or if they would honor the price they gave you. I'm looking at trading in my current vehicle and buying a new one, but not from John Elway on Broadway. They are an embarrassment to the legendary name they have on the building; this Chevrolet dealership is not worthy of the name, and John should be embarrassed to have his name on such a poor customer service dealership in Denver. The biggest complaint is that they lied about what was wrong with my vehicle to up the ticket price for their service department. I looked when I got home with a flashlight to see if they has ever been any foreign liquids on the skid plates, and they were clean as could be. More
Muchas gracias a Hector Cervantes por ayudarnos 100% en español en la compra de nuestro vehículo. Despues de ir a 3 concesionarios el día de hoy decidimos regresar a John Elway Chevrolet por Hector y su am español en la compra de nuestro vehículo. Despues de ir a 3 concesionarios el día de hoy decidimos regresar a John Elway Chevrolet por Hector y su amabilidad y sabiduría. More
Hector is the best salesmen —a very friendly person who made everything easy to understand; I highly recommend him to everyone. Thanks John Elway Chevrolet made everything easy to understand; I highly recommend him to everyone. Thanks John Elway Chevrolet More
⭐⭐⭐⭐⭐ Huge thank you to Hector and the team for making my EV6 purchase happen. After looking at several vehicles and running into approval issues elsewhere, Hector stayed patient, transparent, and worked my EV6 purchase happen. After looking at several vehicles and running into approval issues elsewhere, Hector stayed patient, transparent, and worked hard to find a solution that actually fit my situation instead of just trying to sell me a car. He answered my questions, kept me updated throughout the process, and made sure there were no surprises along the way. I ended up driving home in a 2022 Kia EV6 Wind AWD that I absolutely love. If you're looking for someone who will put in the effort and treat you with respect throughout the process, I highly recommend asking for Hector. More
We had an awesome experience at John Elway Chevrolet! Our sales representative, Henry, was the best! He was patient with us as we were traveling from Wyoming to pick up a car we found online. Henry had Our sales representative, Henry, was the best! He was patient with us as we were traveling from Wyoming to pick up a car we found online. Henry had the car ready for us when we arrived and immediately took us on a test drive. He is very knowledgeable and was able to answer all of our questions thoroughly. He made the entire experience seamless for us. With Henry there, you have a customer for life! More
At first this was going to be a terrible review, but the sales manager Jason Somers saved his dealership. I won't give all the details, but here is the basic: I offered a fair price on the vehicle I wanted, sales manager Jason Somers saved his dealership. I won't give all the details, but here is the basic: I offered a fair price on the vehicle I wanted, the salesmen said "impossible". We settled on 500 more and I bought the vehicle. Two hours later I get an email informing me of a price reduction on the vehicle I just purchased! And it was less than the offer I was told was impossible!! You can imagine how steamed I was. Calls and emails to the salesmen were unanswered. I went back to the dealership the next day and talked to Jason Somers, the Sales Manager. He saw right away what a bad move that had been by the dealership, even if it was unintentional. Jason immediately made an adjustment and refunded me the 500. I can't give 5 stars since I should never have had to go through this, so John Elway Chevrolet gets 4 stars, but Jason gets 10! More
The very best car dealership I have ever bought a vehicle from. At 65, I've purchased a few cars, and the team at John Elway Chevrolet is the most professional and personable group I've ever had the pleasure from. At 65, I've purchased a few cars, and the team at John Elway Chevrolet is the most professional and personable group I've ever had the pleasure of working with. I genuinely had a good time buying a car...not many people can say that! My sales specialist, Amine did all the footwork, research and work for me, taking videos of cars that might be a good match, and then looking for other options until he found me the one that had all the features and I wanted. By the time I arrived at the dealership, my perfect new ride was ready to test drive. When I asked if they had a model with a sunroof on the lot...Amine tracked one down immediately. Incredibly impressive, personalized service! They gave me top dollar for my trade in, and the Finance Manager put everything together quickly and professionally. Any and all questions I asked were answered with clarity and complete transparency. I drove home that day with my new Chevy Trailblazer RS, complete with a Panoramic sunroof, AWD, incredible Bose Sound System, Turbo, and all the other features I wanted in my new vehicle. John Elway Chevrolet gets a perfect 10 on my review. I would recommend this dealership to anyone, including friends and family. What a terrific team of dedicated professionals. More
Buy a car and then I had Russell, who was an excellent service guy. Once he left all the service people don’t give a crap, horrible service, horrible attitude. I will make sure everybody knows how much th service guy. Once he left all the service people don’t give a crap, horrible service, horrible attitude. I will make sure everybody knows how much they suck. More
I just have to say I’ve been very disappointed in their service. I brought over an old Astro with an appointment and they were just supposed to look at it and tell me if it was worth keeping and they haven service. I brought over an old Astro with an appointment and they were just supposed to look at it and tell me if it was worth keeping and they haven’t even looked at it. It’s been over 10 days I’ve gone over there to ask what’s the updates? I’ve called and they haven’t responded. Terrible service. More

