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John Elway Chevrolet

Englewood, CO

3.9
261 Reviews

5200 S Broadway

Englewood, CO

80113

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Showing 261 reviews

July 06, 2015

Excellent Customer Service! I went into the dealership on Friday July 3,2015 and sales services guy (Ellison Holley) helped me along with Scott Swortz and Joshua I drove away in More

by MsCruze2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellison Holley, Joshua Betancort
Sep 28, 2015 -

John Elway Chevrolet responded

We hope you rare enjoying your Cruze. We are happy to hear that Ellison, Scott and Joshua took awesome care of you. We hope you will give our service department the chance to take care of all your maintenance needs. Thank you for taking the time to share your experience. We look forward to working with you for years to come. The Elway Team

July 03, 2015

Great service! I live in the midwest and good condition, rust free, older used pickups are hard to find. I saw online, a low mileage one owner Chevy Silverado 4x4 at More

by SC44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Alvidrez, Joshua Betancort
Sep 28, 2015 -

John Elway Chevrolet responded

This was such an amazing story to read. We have great trust and faith in our team members and know they are always thinking of our guests. It is always fantastic to hear when they go over and above what is expected of them. Thank you so much for sharing your experience and providing such great details. Putting your trust in Joshua and purchasing a truck site unseen is never easy. We are happy to hear that we didn't disappoint you. We hope you are enjoying your Silverado. We greatly appreciate you writing this review and hope we have a vehicle for you the next time you are shopping. The Elway Team

June 12, 2015

Any Black (Service Professional) WOW!!!!!! I would like to commend Andy Black on his service- he was amazing! He went above and beyond what he needed to do to help me out. I work in customer se More

by Lena M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Any Black
June 10, 2015

Outstanding service. I came in for service on my car. Very professional and friendly. I have had a lot of car problems in the last year and thought it was impossible to be More

by LB65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Betancort
June 03, 2015

Melissa - Top Tier Service - QUALITY My wife and I needed to sell our 2012 Silverado to qualify for a mortgage on a 2nd home. After being discouraged by the Car Max offer, I called arou More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
April 09, 2015

Melissa V is outstanding to work with! I searched for over 3 months trying to sell my Tacoma and to be able to buy a used vehicle. I had very specific needs that had to be met and every oth More

by Bpeterson732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa V
Jun 02, 2015 -

John Elway Chevrolet responded

Brendan - thank you for providing us with your feedback. We are thrilled to hear that Melissa did such a fantastic job for you. Sometime purchasing a vehicle takes time and we are happy to hear that Melissa was able to find you what you wanted on the terms you wanted. We hope you are enjoying your new ride.

February 10, 2015

Incorrectly installed and crushed oil filter John Elway Chevrolet Service performed a pre delivery oil and filter change November 2014. I had my next oil and filter change Jan 29th 2015 at a Hyu More

by Bobr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Letsis, Chris Cleavenger
Jun 02, 2015 -

John Elway Chevrolet responded

Bob - we know this ordeal took some time to resolve and we thank you for giving us the opportunity to work with you.

January 10, 2015

Great financing options for me! They matched Edmunds price promise. Patrick, Kevin and Nate all were fantastic and a pleasure to work with. They even convinced me to work for them, t More

by saifali741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Patrick and Kevin All in internet sales department
Jun 02, 2015 -

John Elway Chevrolet responded

Turning a guest into a team member is the highest form of flattery.

September 23, 2014

Terrible people! Sold me a vehicle that 5 months later the motor died in a snow storm in the middle of nowhere. Come to find out the motor is completely shot. When I a More

by Chaz1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GM and sales managers
Oct 08, 2014 -

John Elway Chevrolet responded

Thank you for bringing this to our attention. We put all of our pre-owned vehicles through a rigorous inspection and do our best to put safe and reliable vehicles on the road, we even provide every pre-owned vehicle with an Inspected and Protected 60-day unlimited mileage warranty. We also strongly encourage our guests to purchase an extended warranty for any major repairs beyond the 60 days. The issue of someone not calling you back is unacceptable, and Josh Letsis, the General Manager would be more than happy to personally take your call and talk you further. He can be reached at 303-761-0333.

Jan 13, 2015 -

Chaz1990 responded

That's Ironic that they responded with the direct contact info for the GM.... That's one of the people I personally left a message for and was never returned!! They like to make it sound really good that they are always trying to resolve the issues in some way or form, but that is still no excuse for how I was treated by this dealership and all their management and sales personnel. Considering what another dealership found wrong with it, in my opinion their however many point inspection of used vehicles is a joke and apparently they lack the proper knowledge of specific vehicles. Also I even argued to one of the people that I finally spoke with briefly (before he passed me off to leave a message that wasn't returned) that the extended warranty was never offered to me.

August 22, 2014

Amazing! I was shocked at how easily my first car buying experience was handled. Jimmy took into consideration everything I needed and got me in and out in one More

by Marie guanipa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Huff, Aaron Fizner
Aug 25, 2014 -

John Elway Chevrolet responded

Thank you for writing this review. We appreciate your business very much, and Jimmy will be happy to see he provided you with a great experience! Congratulations on your new car! We look forward to seeing you again! Todd Maul Managing Partner

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