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John Elway's Crown Toyota

Ontario, CA

4.8
1,551 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,551 reviews

May 24, 2025

Dealership was fine but wait time was a little too long. I feel if I have an appointment it should not take so long. More

by Maganasandra@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 19, 2025

I have been coming in here to get my vehicles serviced for a few years. The food at the café is very good and Felix my service writer is excellent. I’ve never been left with the feeling that I have been More

by Benjaminj1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Matthew, Tina Chapman
May 20, 2025 -

John Elway's Crown Toyota responded

Benjamin, we're delighted to hear that Felix and the Crown Toyota team have consistently provided you with excellent service. It's great to know you've enjoyed our café too! Thanks for your continued trust in us.

May 16, 2025

Professional customer service from Chris Osgood. He kept us informed and provided a detailed description of our vehicles needs. More

by vickiekennedyvk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
May 19, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Chris provided you with professional service and kept you well-informed at Crown Toyota. Thank you for sharing your experience!

May 10, 2025

This dealership has amazing customer service. I also bought my car here and they were helpful and sat with me to teach me all the buttons. Eric in the service department is the BEST! More

by Reachateacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 12, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear about your positive experience with our team at Crown Toyota! It's great that Eric and the rest of the crew provided such helpful service. Thank you for choosing us, and enjoy all those new car features!

May 09, 2025

Service provider Jesse was awesome. Communicated with me every step of my Venza’s service! More

by hyj72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 09, 2025 -

John Elway's Crown Toyota responded

Thanks for the awesome review of Crown Toyota! We are happy to hear that Jesse communicated well and ensured you received top-notch service.

May 02, 2025

Had my car serviced on Wednesday, no appointment, Eric told me what time my car would be ready and true to his word my car was done 10 minutes before. Eric was very helpful and professional. More

by bbeteta123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 02, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Eric provided such timely and professional service during your visit to Crown Toyota. Thank you for sharing this positive experience with us!

May 02, 2025

Been looking for a gold toyota corolla cross for several months and you had the PERFECT one! Talked to Aaron (last name unknow, he's an internet sales manager) and what I liked about him is that he didnt c More

by Sharon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron, Sylvia
May 02, 2025 -

John Elway's Crown Toyota responded

Sharon, we're delighted to hear that Aaron and Sylvia made your experience with Crown Toyota a smooth one! It's great to know you found the perfect gold Corolla Cross. Thank you for choosing us all the way from South Dakota!

May 01, 2025

Izaiah & Cory were quick and well versed in coordinating updates to the repair status of my vehicle More

by cenzon2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Bannister & Izaiah Duran
May 02, 2025 -

John Elway's Crown Toyota responded

We are glad to hear that Izaiah and Cory made a great team. Thanks for choosing Crown Toyota!

May 01, 2025

Was very glad that you serviced my car. Plan to continue with your dealership…thank you. More

by Gbonynz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 01, 2025 -

Gbonynz responded

Great

May 01, 2025 -

John Elway's Crown Toyota responded

Thank you for stopping by to leave Crown Toyota a wonderful review!

April 30, 2025

Truly felt like a family, from the jokes to calling people papi- wholesome, welcoming, and energetic. . Amazing sense of humor, but got down to business when needed More

by j_rivera56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 30, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that you felt right at home with us here at Crown Toyota! It's great knowing our team balanced fun and professionalism during your visit. Thanks for sharing this awesome feedback!

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