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John Elway's Crown Toyota

Ontario, CA

4.8
1,547 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,547 reviews

May 02, 2025

Been looking for a gold toyota corolla cross for several months and you had the PERFECT one! Talked to Aaron (last name unknow, he's an internet sales manager) and what I liked about him is that he didnt c More

by Sharon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron, Sylvia
May 02, 2025 -

John Elway's Crown Toyota responded

Sharon, we're delighted to hear that Aaron and Sylvia made your experience with Crown Toyota a smooth one! It's great to know you found the perfect gold Corolla Cross. Thank you for choosing us all the way from South Dakota!

May 02, 2025

Had my car serviced on Wednesday, no appointment, Eric told me what time my car would be ready and true to his word my car was done 10 minutes before. Eric was very helpful and professional. More

by bbeteta123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 02, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Eric provided such timely and professional service during your visit to Crown Toyota. Thank you for sharing this positive experience with us!

May 01, 2025

Was very glad that you serviced my car. Plan to continue with your dealership…thank you. More

by Gbonynz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 01, 2025 -

Gbonynz responded

Great

May 01, 2025 -

John Elway's Crown Toyota responded

Thank you for stopping by to leave Crown Toyota a wonderful review!

May 01, 2025

Izaiah & Cory were quick and well versed in coordinating updates to the repair status of my vehicle More

by cenzon2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Bannister & Izaiah Duran
May 02, 2025 -

John Elway's Crown Toyota responded

We are glad to hear that Izaiah and Cory made a great team. Thanks for choosing Crown Toyota!

April 30, 2025

Truly felt like a family, from the jokes to calling people papi- wholesome, welcoming, and energetic. . Amazing sense of humor, but got down to business when needed More

by j_rivera56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 30, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that you felt right at home with us here at Crown Toyota! It's great knowing our team balanced fun and professionalism during your visit. Thanks for sharing this awesome feedback!

April 23, 2025

I am happy with the service but the labor cost charging is way more then other auto repair center. More

by engineerilham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cabacungan
Apr 24, 2025 -

John Elway's Crown Toyota responded

Thank you for choosing us! We appreciate your feedback and invite you to reach out to our team at Crown Toyota if we can answer any questions about our pricing.

April 23, 2025

I had an excellent experience getting my car serviced at the dealership. From start to finish, the customer service was top-notch. The staff was friendly, professional, and kept me informed throughout the p More

by breannaleefoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio in service
Apr 24, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that your service experience at Crown Toyota was exceptional, Breanna! Our team takes pride in providing top-notch customer care and efficient service. Thank you for recommending us, and we're thrilled your car feels like new again!

April 20, 2025

I’ve been going to Crown Toyota for some time now and it is always a pleasurable experience. More

by fautte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 21, 2025 -

John Elway's Crown Toyota responded

Thank you for trusting Crown Toyota with your business! We look forward to assisting you again in the future.

April 19, 2025

First time taking my 2023 Toyota Camry to Crown Toyota for service and the experience was amazing. My service advisor Eric Martinez was very helpful and professional with all my service needs he took his More

by dlcjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Apr 21, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that your first service visit with Eric at Crown Toyota was a success! It's great to know he provided helpful and professional assistance, making the experience enjoyable. We look forward to seeing you for future services!

April 17, 2025

Great service and explained any issues with car and I also got car back sooner than expected More

by erik_sanchez_2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Apr 17, 2025 -

John Elway's Crown Toyota responded

Thanks so much, Erik. We look forward to your next visit to Crown Toyota!

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