John Elway's Crown Toyota

Another great experience. I’ve be bringing my vehicles to Crown Toyota for about 8 Years and continue to bring my vehicle here because of the consistent great service, fair price, no pressure staff that greet with smile and comforting lounge area- waiting is actually a relaxing time. I look forward to my next service.

Customer service at John Elway Crown Toyota, is their number one priority. From the first day I bought my truck. I’ve had some minor issues, and Crown Toyota staff took care of me. The only reason, I gave 4 stars instead of 5, is because their phone system is terrible! If you have an extension to reach a specific person. The system, automatically, transfers you, to the operater instead of the person. If you leave messages they’re never heard. Other than that, the staff treat you like family.

The staff at John Elway Crown Toyota in Ontario, Ca was very friendly and make us feel welcome. The experience was 10 out of 10 by far. I was most definitely go back to do business there in the future again by all means. I traveled from San Diego County to make my purchase as I had looked at many other dealerships and was not treated with fairness or respect that i was given at Crown Toyota. Jose Serrano was a standup salesman and made the experience very pleasant for myself and my family. Thank you and ill be back in the future again.

I love Toyota so much that I went back for a second car for my son. Worked with Steve excellent service. Will be going back soon.

As usual I worked with Jeff in Service. I had a great breakfast while I read & waited a couple of hours for my car. When the restroom was closed for cleaning, a young woman employee brought me to an elevator - I am handicapped - and walked me to the upstairs facility. Jeff is easy to talk to, knowledgeable, and thorough. I left feeling that my car & I were safe. I drive some distance to have my car serviced here. The reason is the facility and the people.

I have had a bad experience last week. I have been bringing my both cars for service at this dealer ship for last 3 years. this is the second time they were not honest. Rep name Vanessa R. charged me $20 more then the advertised price for an oil change. I asked her that i sound too much. She said price went up @89.99. she just charge more Because I look different and naive! I complained to the manager. I had to spend 2:45 to get oil change. I asked why it is taking long and then they said they were doing thorough inspection. When I got my car back they said that timing belt has oil leak and it will be $2001 to repair. I think they were messing up with my car because I complained. Usually it take 1:10 to 1:30 min. If you complain about anything they will mess up your car to make more money. People came after me left long time before me. I learned my lesson the hard way. I will never go back.

I got a car in January and I crashed my car. I got the program called the gap best think I did. When I went back to get a new car the sales man Harmon and Steve where so helpful. Best service from all the team. Tony the finance guy is awesome his so helpful. I will be going back to get a new car.

Overall great service. Harmon Roberts was very professional and seemed well educated about Vehicles. Felt like family, didn't feel forced to buy a car. My dad and I purchased new vehicles. I live in San Diego and since my previous car was from crown Toyota I decided to do business with them. I will continue to buy my cars from Crown Toyota.

Haven't bought a vehicle in 14 years and was dreading going to a dealer. My husband wanted a Tacoma. They made everything so simple. Jose in sales and Halston in Finance were very patient and courteous.

I’m very happy with the service “Sugar “ has provided us in this case. We love the car and will definitely come back for the next new car.