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John Elway's Crown Toyota

Ontario, CA

4.9
1,832 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,832 reviews

July 19, 2026

Eli G. Palacios was amazing. He showed me the vehicle I was interested in, gave me a detailed demonstration about the specs, and noted the upgrade options a More

by joglez05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Palacios, Friendemic Reputation
July 19, 2026

The workers there are very honest and straightforward. Eric helped us look at different vehicles and plan out what fits best for us. More

by Ramiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Prosper
July 07, 2026

This dealership was the best car buying experience. Aaron was extremely helpful in helping me buy my first car. Tony was the best as well. It didn't feel like vultures trying to force me to buy from th More

by Jasmine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony from Finance, Aaron Hossain
June 21, 2026

Buying my car was easy and the staff extremely courteous. I love the new car and would recommend this dealer to anyone. No pressure selling, just answered my questions and helped me find what I was looking f More

by Jeff B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gonzales
June 11, 2026

Jacob Santos was very helpful and pleasant to work with. He searched for 3 days to find the Grand Highlander i wanted. The only issue was with the time in finance. Very slow. Do recommend them just plan on More

by Amy H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
June 03, 2026

Buying a car can be stressful, but this dealership made the experience easy and enjoyable. Victor and the team was knowledgeable, patient, and never pressured me. They answered my questions, explained ever More

by Ernestmilton38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Leon , Ron Kilpatrick
May 29, 2026

Excellent service and great customer care. I will recommend this dealer to anyone I know. Thank you More

by mohammadnash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Al Shakerchy
May 18, 2026

Khadim and Rick were great. Khadim helped me through the whole process and delivered the vehicle. Thanks Khadim! More

by zshields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khadim and Rick
May 14, 2026

Excellent service, friendly staff, smooth purchase process, transparent pricing, and exceptional communication throughout the entire experience. More

by pena8892
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
April 30, 2026

Really happy with my deal Thanks to salesman Carlos Martinez and financial advisor Martinez Juan More

by guerrastrk17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
May 05, 2026 -

John Elway's Crown Toyota responded

Congratulations on your new vehicle and thank you for choosing Crown Toyota! We truly appreciate your trust and are thrilled to welcome you to our Swickard family. We’re delighted you had an outstanding experience working with Carlos and Juan. Their dedication and expertise are at the heart of what makes our team proud to provide exceptional service. Your feedback helps us continue to raise the bar and ensure every customer feels valued. Thank you again for your business. We wish you many happy miles in your new vehicle and look forward to serving you again in the future

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