Darlene Miller was excellent. I explained to her the problem with a squeaky noise coming from my tire. I made an appointment. My son dropped it off and the dealership gave him a ride home. Thank God, because I had to work and could not drop it by. Darlene called me, explained the problem and I was so excited it was taken care of so quickly. Darlene is always so helpful, nice and very professional. I also take my Toyota to John Harvey. I tell everyone, the best place to have your car service, is the dealership, they know what they are doing and can trust their judgment. Thank you.