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John Hinderer Chrysler Dodge Jeep Ram

Heath, OH

4.7
1,057 Reviews

1290 Hebron Road

Heath, OH

43056

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Showing 1,057 reviews

April 03, 2011

good expeience, we went in for a used car in a certain price range and they showed us cars that fit our price range. Paper work went quickly and explained thoroughly. This is the second used car I have More

by hrebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
finance lady
April 01, 2011

When we arrived we were promptly greeted by Mike Smith, who was very helpful, informative, and friendly. Mike showed us the the Grand Caravan Express and we took a test drive. Mike answered all our quest More

by RPAIRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle in Finance and Mike Smith in Sales
March 25, 2011

After 9 years of driving the same car, I just purchased a 2011 Dodge Avenger. This was a very big deal for me. Azariah was my salesman and he could not have made the car buying experience any easier for me. More

by Linda Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azariah Elson
March 04, 2011

I was never a huge fan of Chrysler / Dodge or Jeep products, however when we needed to buy a car I went straight to Tri-County. Why? Because they do so much for the Licking County Humane Society and o More

by Save-a-dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
February 27, 2011

We bought a 2011 Jeep Wrangler here after walking away from another Jeep dealership. Jesse was very friendly and listened to what we wanted and worked very quickly to make sure we had what we needed. Mych More

by whyvonn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Mychelle
February 09, 2011

Over all a great experience. I feel that I was treated like a customer of importance and shown respect through out the buying process. (Something other dealer's are very lacking in). Dave Moore is fanta More

by ssatt134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moore & Mychelle
January 02, 2011

I went in to Tri County no knowing if I would trade in my 2008 Jeep for a 2011. Mike Smith was super informative about talking VALUE. I went from a 2WD 4 door model to a 4WD 2 door model. Traded up 3 year More

by rwaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Smith & Denny Walker
December 14, 2010

Billy Sanders was very friendly, helpfull, and knowledgeable. He gave us time to decide. The financing options were very good, we did get the prince and payment we wanted. Mychele was very helpful More

by lrickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Sanders, Mychele
December 13, 2010

This dealership is not one that i would ever deal with again. i would also highly reccomend that no one else does either. they called us several times a day pestering us about when we were going to come b More

by bns.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Funk
Dec 20, 2010 -

John Hinderer Chrysler Dodge Jeep Ram responded

Tri-County Chrysler is committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Please provide us with all the information in regards to your issue. Such as customer name, vehicle, issue and last person you spoke with at the dealership and the outcome that was given. Once this is provided, our dealership will work hard to resolve the issue if possible. We will contact you by any means, home phone, cell or email. Thank you, Tri-County Chrysler --------------------------------------------------------------------------------

December 13, 2010

My husband and I purchased a used car as is and we did not see any visable damage. On the way home we realized something was wrong with the steering and after farther investigation we realized the strut t More

by mamaof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie
Dec 20, 2010 -

John Hinderer Chrysler Dodge Jeep Ram responded

Thank you for your time and consideration in this matter. We thank you for the opportunity to discuss what happen and hope we can do business in the future. Again, Thank you, Tri-County Chrysler --------------------------------------------------------------------------------