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John Hine Temecula Mazda

Temecula, CA

3.0
62 Lifetime Reviews Review Dealership
Welcome to John Hine Temecula Mazda! Stop by and visit us today at John Hine Temecula Mazda, your local Mazda dealership serving Temecula and surrounding areas. Here at John Hine Temecula Mazda, we carry new Mazda, used cars, trucks and SUVs to fit every need. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction. At John Hine Temecula Mazda we give you easy access to the most up-to-date internet car buying tools: you can quickly view our New Specials, Used Car Specials, Used Vehicle Inventory, research or compare your new vehicle, request a test drive, apply for financing, schedule your next service appointment, or even get door to door directions. Give us a call at (951) 553-2000

42050 DLR Dr

Temecula, CA

92591

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Top Reviewed Employees

Eric Kelley at John Hine Temecula Mazda

Eric Kelley

Parts & Service Director
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Bill  Brumbaugh at John Hine Temecula Mazda

Bill Brumbaugh

General Manager-VP
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Jamie Perez at John Hine Temecula Mazda

Jamie Perez

Finance Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Josh Oakden at John Hine Temecula Mazda

Josh Oakden

Sales Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

January 12, 2020

"Great at first, trashy response once any issue came up. "

- David G

Don't deal with them. There was an issue with finance and instead of resolving it in a civilized manner Ryan in finance rather yell at me and hang up the phone on my face repeatedly. The issue was resolvable, I had the money, but I won't stand being treated that way. Car was returned and I'm happy.

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Employees Worked With

Other Employees : Ryan Hart

September 20, 2019

"Nightmare"

- Garyrii91

Go here at your own risk. I took my vehicle in for repair and it has been a nightmare for the last three months. On my initial visit I was quoted work. I was promised it would solve my problem. I will quote Patricia saying "we wouldn't charge you this much if it wasn't going to fix your problem." I had faith in the dealership and they let me down. They performed the work took my money and the vehicle still does not work. I drove the vehicle with the technician and the gas mileage is at 4 mpg. Now they are telling me I need to spend an additional $700 on ignition coils. Tim and Eric refuse to compromise with me insisting they've done nothing wrong. They mislead me to believe that I would be spending money only on the initial estimate. After I paid and was invested they threw another $700 bill at me. The technician who has been working on my vehicle is listed as a lube technician he isn't even a certified mechanic. I have included a screen shot below. The technician was also confrontational with me on the test drive. He insisted the vehicle was working fine when it was clearly idleing rough and was continuing to get 4 mpg. He lied to me on multiple occasions during the trip. If the vehicle is fine like the lube technician said why are they telling me to replace more parts? I am going from department to department and all each person can tell me is that they cannot attest to what the previous person said. Beware of this place, I can't believe this happened. They came up with a compromise which was this. "We will install the coil packs. If it fixes your problem you pay for them. If it doesn't then you don't pay for them."

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Employees Worked With

September 19, 2019

"Correct my initial review"

- Sherrie

Eric Kelley responded to my review and went the extra mile to help me and get my car looking like new again. THANK YOU, ERIC!!!

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Employees Worked With

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Photos & Amenities

  • Complimentary Car Wash
  • Theater Room with Surround Sound
  • Free WiFi
  • Complimentary Computer Use
  • Children's Play Room
  • Mcafe' with Beverage Center
  • After Hours Drop-Off
  • Express Service
  • Drive-In Service
  • Free Coffee
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Vending Machines