John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

John kept me very informed along the way in trouble shooting my repair of the car,it took a few different attempts on different things but they fixed it, VERY happy !! they even honored a coupon from a shooting my repair of the car,it took a few different attempts on different things but they fixed it, VERY happy !! they even honored a coupon from a competitive dealer. More

Scheduling of the appointment was quick and easy. Service was done as requested,on time and as promised. Pricing was competitive. All personel were friendly and courteous. This has been true with all of my d was done as requested,on time and as promised. Pricing was competitive. All personel were friendly and courteous. This has been true with all of my dealings with this dealer. More

I chose John Hirsch's in Cambridge because of the convenience of location. But the service experience was exceptional. Everyone.....was very professional and super nice. The service department and convenience of location. But the service experience was exceptional. Everyone.....was very professional and super nice. The service department and parts department were very helpful. Job well done! More

Great no pressure friendly sales. This was by far the best car buying experience I have had out of the 6 cars I've purchased from dealerships. I would definatly recommend a friend to buy a car here. best car buying experience I have had out of the 6 cars I've purchased from dealerships. I would definatly recommend a friend to buy a car here. Also my sales rep Heather Nordlund went above and beyond to make sure the I was happy with the purchase. More

I was very pleased with the service I received. Jon kept me informed as to what was taking place with the transfer case. When I got the bill their was NO surprises, I could of written out the check before I me informed as to what was taking place with the transfer case. When I got the bill their was NO surprises, I could of written out the check before I got to the shop. Keep up the good work. More

I also get a great deal when bringing my car in for service. Everyone is always so helpful and friendly. I have bought my last three cars from this dealer and have never had an issue. service. Everyone is always so helpful and friendly. I have bought my last three cars from this dealer and have never had an issue. More

Always been efficient, courteous and appreciate the rides to work if need be. Felt I got a good deal on the car I purchased there, back in 2008. to work if need be. Felt I got a good deal on the car I purchased there, back in 2008. More

Service was excellent, people were great! Very friendly, got my car fixed right the first time and price was reasonable. Felt confident that I was not being taken advantage of. This means a lot to me. I wil got my car fixed right the first time and price was reasonable. Felt confident that I was not being taken advantage of. This means a lot to me. I will definately come back to this dealership for repairs, and for my next vehicle. Keep up the good work! More

John in the service department was very rude. I went in for an oil change and for them to lossen my lug nuts. John told me that he would have to charge me for lossening one lug nut cause the cap was off. T for an oil change and for them to lossen my lug nuts. John told me that he would have to charge me for lossening one lug nut cause the cap was off. They also cracked my "built in hub cap" when I called to complain he told me it was my fault and that they would not take responsibility. They didn't loosen the lug nuts cause they also said that wasn't their fault. John then proceeded to tell me its my fault cause you are suppose to loosen your lug nuts every 6,000-8,000 miles, which is dangerous. I will not go there ever again, I bought the vehicle from them originally. More

My mother brought in a keyless remote for the vehicle she purchased new in 2004 because it stopped working. I replaced the battery but it didn't resolve the problem. When she returned they said they couldn't purchased new in 2004 because it stopped working. I replaced the battery but it didn't resolve the problem. When she returned they said they couldn't repair it, when I got home I opened up the device and found that the spring clip holding the battery in place was missing. She returned to the dealer the next day and asked where the missing piece had gone and was told they didn't know and they had never opened up the device. Tell me how they determined the device wasn't repairable, we all know they opened it up and probably lost the clip or broke then denied everything. Now she has one useless device. If you mess something up, admit it and make it right with the customer! This is how you stiff your customers? I can understand why women feel they are being taken advantage of by car service dealers. More