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John Howerton Honda

Beckley, WV

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102 Reviews
We know that prospective customers are extremely well educated when researching their next vehicle. John Howerton Honda has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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252 Plaza Dr

Beckley, WV

25801

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Showing 102 reviews

February 25, 2014

My wife and I had a great experience with John Howerton Honda. The entire staff was helpful and friendly. We will be using this dealership and its staff for our future car buying needs. More

by pplschamp275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 05, 2014

Brought my 2001 honda accord from TN when I moved car would not start. Payed. 110.00 for diagnostic no help there. Had to have it towed back I fixed the problem it was ECM I replaced and had a 3 I clock More

by msw142
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 27, 2014 -

John Howerton Honda responded

Mark, I would like to apologize for not being able to correct your issues on you 2001 Honda Accord. Everyone here at John Howerton strives to ensure every customer is very satisfied with the service they receive. In your situation with the Accord you declined all repairs after each diagnostic and you chose to have the work performed elsewhere. This did not give us any opportunity to correct the issues we had identified, so when you returned their were different issues that needed to be resolved. We want to create long term relationships with every customer, again I apologize that you feel as if your situation was not handled properly.

January 25, 2014

Good experience overall. We enjoyed the sales personnel. They were very helpful and kind to my family - we will definately return for our next purchase, More

by majormountaineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 21, 2014

They worked hard to make the deal work for all of us. The Sales staff was friendly and understanding of our needs. They listened to us. More

by pwhitmore1audio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : PJ Hambrick, Jason Melton
January 01, 2014

I don't have the best credit but I was treated as if I had an 800 score. The sale was not rushed at all, everyone at the dealership was incredibly nice and knowledgable. Even though I purchased a used More

by Cskaggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Casto
December 27, 2013

Tracy was great to deal with and very helpful with the entire process. From he test drive to signing the papers to checking up with me after the purchase was very considerate. She helped out in everything More

by Markg52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 19, 2013

The staff was awesome to work with. Very helpful and friendly. I highly recommend this dealership if you are interested in purchasing a new or used car. More

by Shupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sonny Harrah
December 14, 2013

I went to the dealership with all intent of buying a new car because of the current specials that Honda was advertising. I owned a 2011 CRV and wanted to upgrade to a 2014 CRV. My experience was good everyo More

by MManzano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 10, 2013

Everyone was nice and willing to work with us on our deal. Jim Copenhaver was able to find the spare key for me, which was great. One of the only disappointing thing was that they didnt fill the car u More

by wildman4159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 08, 2013

Howerton Honda was the only place to shop when looking for my daughter a quality vehicle that would hold it's value. Jim Copenhaver was one of the employees that I met with the first time I came in. Wha More

by KimShrewsbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Anderson
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