John Jones Auto Group - Salem

John Jones, Salem has been our "dealer of choice" for 14 years. I doubt we will ever change as long as they continue with the same level of OUTSTANDING service! Mike Atchison, our personal sales represent years. I doubt we will ever change as long as they continue with the same level of OUTSTANDING service! Mike Atchison, our personal sales representative has always remained "on top of the game" - letting us know when lease or sale opportunities came, and, assisting us in working through the process. Done so well - that at the last "lease exit" - we did not even entertain other offers, knowing that Mike would take care of us in a professional and fair manner. Mike also assists us with the service of our trailblazer by driving it into work any of the days we need to schedule service. That is a TREMENDOUS help, freeing us up of the time and distance normally required for such things. Another note - there was a discrepancy in the explanation of our warranty in 2009, but John Jones Salem dealership spoke up on our behalf to GM and the issue was resolved in our favor. We are extremely grateful for the tenacity of all involved on that! Why the "outstanding" rating and continued loyalty? In 1995, we were car shopping, and our current auto broke down 1 mile from the dealership after closing hours on a Friday. One of the general managers (Gene Anderson) recognized us on the side of the road, took us back to the dealership, and gave us a loaner car until we could fix the other. That genuine hospitality and "people service" has always remained with the good folks at JJ Salem, and continues today with employees such as Mr. Atchison. Bill & Gayle. More

My wife and I have been customers of Mike's for many years. He has always treated us well, with courtesy, thoughtfulness and attention to all our needs. He is prompt in letting us know about any dealer years. He has always treated us well, with courtesy, thoughtfulness and attention to all our needs. He is prompt in letting us know about any dealer incentives or programs that he thinks we might be interested in, as well as any new vehicles on the lot. We have recommended him to family and friends when they were looking for vehicles. We feel he is an asset to the dealership. Dick and Marie Dunlap More

We have bought several cars and trucks from John Jones over the years,they always stand behind what they sale.We have closer dealerships to us but we drive over 50 miles each way,cause we know we always g over the years,they always stand behind what they sale.We have closer dealerships to us but we drive over 50 miles each way,cause we know we always get the best service and the best deals.Mike has been our salesman for a long time,he will work with his customers to find what they want and he will be there for you after the sale.We highly recommend John Jones in Salem as your next dealership and Mike as your saleman,you will be glad you did. More

Why, these guys go out of their way to check up on how I am doing and if there is anything I need. A great way to sell, service, and represent a great car like Chevrolet. It makes a big difference to a cu am doing and if there is anything I need. A great way to sell, service, and represent a great car like Chevrolet. It makes a big difference to a customer like myself to be treated like the dealer appreciate's your business. More

Great guy. Best car dealer I have ever dealt with. Most Great guy. Best car dealer I have ever dealt with. Most important is his honesty. Very personable and knowledgeable. Rick has also been helpful Great guy. Best car dealer I have ever dealt with. Most important is his honesty. Very personable and knowledgeable. Rick has also been helpful to answer any questions that we have had since we purchased the vehicle and has stayed intouch. Mike and Debbie Bolton More

well i drove bye and turned back around whent in every one was very nice and then i talked to mike atchison he ansewed every thing i asked gave me good trade in and i will recomend him to every one i know one was very nice and then i talked to mike atchison he ansewed every thing i asked gave me good trade in and i will recomend him to every one i know on if i run in to someone that wants to bye a car More

We live in Bloomington, Indiana. Salem is close to an hour and a half drive for us. We have gotten our last four cars from John Jones Salem. The first reason we go to John Jones Salem is because we lov hour and a half drive for us. We have gotten our last four cars from John Jones Salem. The first reason we go to John Jones Salem is because we love working with Mike Atchison. He listens to what our needs are and helps us find the right car for us. Obviously, living far away from the dealership could present problems when you need service for your car. This has never been a problem. They send drivers up to take my car to be serviced and leave me a car to drive during that time. These are reasons we continue to give our business to John Jones Salem. More

We have been very happy with John Jones GM City. We bought a truck and car in 2007. Our salesman (Rick Roll) was very easy to work with. He was very knowledgeable about both vehicles. He has also be bought a truck and car in 2007. Our salesman (Rick Roll) was very easy to work with. He was very knowledgeable about both vehicles. He has also been helpful to answer any questions that we have had since we purchased the vehicles. We recently had some body work done on the truck. Anita (the lady at the desk) was very pleasant, and even introduced us to the owner, John Jones. More

My purchase experience was very positive. Justin Strange, my salesman, worked very closely with me to insure all my questions were addressed and answered to my satisfaction. He maintained correspon Strange, my salesman, worked very closely with me to insure all my questions were addressed and answered to my satisfaction. He maintained correspondence with me during the purchase process. I was allowed to test drive the vehicle before purchasing to make sure this was the vehicle I wanted to buy. I was given a fair price for the vehicle I was trading in. The vehicle was spotlessly detailed prior to being picked up. I would highly recommend Justin and John Jones. More

They made us to feel very comfortable, they even got chairs for our children and got drinks for us too. Also, there was no pressure at all to buy. Other dealers told us, "Better buy now we have anothe chairs for our children and got drinks for us too. Also, there was no pressure at all to buy. Other dealers told us, "Better buy now we have another guy looking at this truck"! Kevin did not do that, he let us decide weather we wanted the truck or not. Would recommend this dealer to a friend. More