John Jones Auto Group - Salem

I was looking for a new pickup truck to purchase for our small farm. This was the first time I have purchased a vehicle in this capacity. Scott made me very comfortable doing this. He was patient and inform small farm. This was the first time I have purchased a vehicle in this capacity. Scott made me very comfortable doing this. He was patient and informative. He answered all my questions and gave me information to help with the decision of which truck. My husband has bought several vehicles at John Jones GM City over the years and Scott Rose has been great. During the last few weeks as we have visited John Jones GM showroom we have been greeted warmly as soon as we enter the showroom. Scott has kept us informed about the progress of the truck as it was made ready for us to take home. He had the side steps and floor mat and mud flaps and the truck was cleaned and shined and all ready, all we had to do was come in pay and sign a few documents and we were on our way home with a full tank of gas. Scott helped us with information about rebates and incentives for a fair price. Over the years we have made purchases for our personal vehicles Scott and the service department are the reasons I came to John Jones Gm for a truck for a business that i have been recently thrust into. I will continue to recommend John Jones GM City, Scott Rose and the Service Dept. to all our friends and family. They are all pros! Thanks for a great experience Janet Bedwell More

i've given my rating because it was the best experience i've had at a dealership and with a dealer. i got the price and vehicle information and my dealer stayed in contact with me to see how the car was do i've had at a dealership and with a dealer. i got the price and vehicle information and my dealer stayed in contact with me to see how the car was doin for me and it was just the best experience. More

Kevin Carr was a pleasure to work with. He went above and beyond the call of duty. He brought the vehicle to me, as well as took my prior vehicle back with him to have some service completed. Anything and beyond the call of duty. He brought the vehicle to me, as well as took my prior vehicle back with him to have some service completed. Anything I needed, he was there. John Jones has always treated me very fairly when buying/trading vehicles. I would highly recommend (and have) Kevin Carr and the folks at John Jones. More

It gives me a great deal of pride to evaluate Mr. Scott It gives me a great deal of pride to evaluate Mr. Scott Rose, Sales Associate of John Jones GM City, Salem, IN. Scott has been the salesperson in abo It gives me a great deal of pride to evaluate Mr. Scott Rose, Sales Associate of John Jones GM City, Salem, IN. Scott has been the salesperson in about twelve cars/trucks that I have purchased from John Jones dealership in the past 20 years.I would like to identify a few of his outstanding skills in his salesmanship which he bring everytime he sells a vehicle. He has outstanding interpersonal skills. A smile on his face ,a firm handshake,and generally a question about the health of you or a member of your family, if he has done business with you in the past. This really puts the customer at ease before he starts the sale pitch. Scott brings a wealth of knowledge and experience to the process of selling a vehicle, and he shares this information freely with his customers.In turn the customer appreciates this information as it generally saves him/her money, or it up grades the vehicle being considered. If you buy or lease a vehicle from Scott, he will follow-up several weeks or even months later to see what is your satisfaction level. Should there be problems he will suggest a solution(s) to resolve them. Another major factor which is reflective of his effectiveness is that Scott on a regular basis being named Salesperson of the Month and year. This distinguished award is determined on the number of vehicles sold or leased that particular month or during the entire year.. Scott is truly an outstanding young man, and many of these characteristics come to play an important role in his salemanship of vehicles. He is the perfect role model for all people in sales not just vehicle sales! More

I have purchased many vehicles in my lifetime but have never had as pleasant an experience as this one. Scott Rose is truly a knowledgeable professional, and made the entire buying experience a pleasure. never had as pleasant an experience as this one. Scott Rose is truly a knowledgeable professional, and made the entire buying experience a pleasure. I would recommended Scott Rose and John Jones to anyone. More

Scott Rose is a true caring professional. His attention to detail is outstanding. Sincere and genuine in everything he does. Goes way beyond what you would expect from most other sales people. Every experi to detail is outstanding. Sincere and genuine in everything he does. Goes way beyond what you would expect from most other sales people. Every experience is a positive one. I would send anyone I know to Scott and have on many occasions. I know a lot of "Car Guys", Scott is on top of the list. As a business owner of many years myself, I know the Culture is set by the leader/owner themselves. Its clear that John Jones has set the standard high for all of his employee's. You recognize that in every department and every employee in the organization. All my vehicle's, from my business fleet to my personal vehicle's come from Scott Rose at John Jones GM City and always will. Best Regards, David K. Embry President Rite-Way Industries, Inc. More

I needed a car fairly quickly after being in a car wreck, and when I came in Kevin Carr was very helpful, polite, careing and extreamly helpful in helping me find a car, I couldn't get financing to get the c and when I came in Kevin Carr was very helpful, polite, careing and extreamly helpful in helping me find a car, I couldn't get financing to get the car I liked and wanted, so Mr.Carr went above and beyond to help find me a car in my price range, the first car I got the night I picked it up and drove it to New Albany to drop my rental car back off had a blown head gasket, so Mr. Carr found me another car that next day, he was willing to loan me his personal car until we found me another car. He has called me many times since I purchased the car to make sure everything is ok. I did have a problem a few days after getting the car with the shift cable and Montte fixed it temporarly wihich lasted for several weeks before the cable broke. But I am so thankful that Kevin has called many thimes since I bought the car to check on me and my family and to see how the car is running and working for me. And Amanda from the autobody shop was very kind and thoughtful on the day of my car wreck, she stoped to see if everyone was ok, she asked if she could get my son out of the car and sit him in her car, he was shook up and scared and cold, she took her coat off and wraped it around him and sit with him comforting him. The worl needs more people like these two employees. They are awsome and genuly care about the customers. More

I visited john jones to buy a quality pre owned truck. As I visited john jones to buy a quality pre owned truck. As i was looking at the selection of preowned trucks i was not bothered or presured by any o I visited john jones to buy a quality pre owned truck. As i was looking at the selection of preowned trucks i was not bothered or presured by any one. Kevin carr one of the sells persons came out and asked if i would like any information about the truck i had been spending the most time around. We then went over the truck and its options but i was in a bit of a hurry so i gave him my phone number to call me back after he had worked out some numbers for me. He called me back after a couple of days as he siad he would. With my work scedual and some family health problems i told him i didn't know when i could get back up to the dealership for a test drive. The very next day he called and offered to bring the truck to me, at my home. I got to test drive the vehicle on my own terms, and conditions with all the time i needed. This will be the second time i've delt with john jones gm, and kevin carr. It also will definately not be the last. The experience of shopping for a automobile has not always been a very good one, but dealing with john jones gm, and kevin carr has been great. he was very knowledgable about the truck that i needed and left me with no unanswered qeustions. I, along with my family and friends will continue to visit john jones, and kevin for not only buying new and used vehicles, but for service and any other questions we may need answered. More

My experience with John Jones - Salem, was a pleasent and My experience with John Jones - Salem, was a pleasent and entertaining time. All employees there were extremely polite, and went that extra m My experience with John Jones - Salem, was a pleasent and entertaining time. All employees there were extremely polite, and went that extra mile to assist me in my search for that special vehicle. Mike Atkinson, who was my saleperson, went way beyond what I ever expected. The vehicle was just what I had been wanting. A special Thanks again to Mike. We will do all our business with John Jones-Salem. More

Mr. Mike Atchison of John Jones GM City Car Sales (Salem, IN) recently sold us a 2007 Jeep Liberty at a very competitive price. We had seen an ad in our local newspaper that sparked our interest. We made on IN) recently sold us a 2007 Jeep Liberty at a very competitive price. We had seen an ad in our local newspaper that sparked our interest. We made one phone call, and he was more than happy to accomodate us with information on any and all vehicles available in our price range at that time. My husband went to look at the vehicles on the lot that day and was pleased with what he saw and the terms offered to him. Me, (his wife), being homebound due to illness was not able to go to the lot with him that day. My husband wanted the Jeep to be in both of our names, and Mr. Atchison was wonderful to us. He followed my husband to our home out in Campbellsburg, and brought all the necessary paperwork to me personally to sign. He went above and beyond his duties to place us in our new Jeep that very same day. We are very happy with our new Jeep and thank Mr. Atchison for accomodating our needs. I highly reccomend him and John Jones GM City for all your car needs. Thankyou, The much appreciative Patton Family. More