On Friday, Oct.29th (2011) I took my 2007 Buick Lucerne in for an oil change. The "check engine" light had appeared the evening before & I reported it to the Service Dept. Afterward, the light did not appear again until my drive home from work on Friday evening. On Saturday morning Oct. 30th, I called & the Service Dept. said to bring the car in. The diagnosed that I needed an Engine Thermostat. The cost for that w/ labor was $186. My car was not driven until later on Sat. evening when the brake system gave a horrible noise. My son, Matt Smith (also a John Jones truck owner), drove the car & it was determined that we should take it in first thing on Monday 11/1/11. I called & spoke with Rick Johnson who later reported to me that the ABS brake system had failed on 3 of the 4 wheels. The cost to repair would be somewhere in the neighborhood of $2500+-. He said that he would take care of the cost of the parts/labor with General Motors because this should not have happened to my car with the age and mileage. In addition, most all of my mileage is Interstate traveling. I was in total shock & amazed of the professionalism & honesty of Rick. In addition, I received a car to drive while my car was being serviced...not only did I get a car, but on the previous Saturday, Gayle Robison (Sales)saw that I had a car to drive while the engine thermostat was being put on my car. The Scottsburg John Jones Team were so kind & considerate. Rick Johnson treated me as he would a family member.