I've bought 2 cars at Kennedy. The first I kept for 10 yrs, the second going on 13 yrs and counting. I've always taken them back to Kennedy for all service and maintenance. I've dealt with Ed in service as long as I can remember. Depending on what work I need done sometimes I wait for my car to be done. The waiting area is comfortable and clean. There's coffee, tea and sometimes bagels while you wait. When I leave my car they have a shuttle service and the driver is a very nice man who makes the drive enjoyable with pleasant conversation. I would definitely recommend Kennedy Ford.