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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

November 19, 2018

Wonderful Experience! No pressure!!! I was very excited to drive away in my new car! The staff was extremely nice and helpful and did not pressure me into making a decision. The selection More

by LovemyLexus!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Dec 04, 2018 -

John L Smith Used Cars responded

We are thrilled to hear how excited you are with your new car! I'm happy your car buying experience was a good one. We want to make all our customers comfortable and excited with their purchase. Enjoy the vehicle! John R Barone President

November 16, 2018

Complete Satisfaction! i Came to JLS two years ago and purchased my first car, then my sister joined the team . Just earlier this year my car was damaged in a bad weather st More

by Ronniebayy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
And the other John ! , John Barone, John Scullin
Dec 04, 2018 -

John L Smith Used Cars responded

We are so happy you came back to see us Ronnie! It is always a pleasure working with you and your family. Thank you for the great review. Enjoy the Fusion, it's a great car! John R Barone President

November 14, 2018

Would Not Go Anywhere Else for Sales and Service Can't say enough about the fantastic team at John L. Smith! Could not have been more helpful and pleasant to me with car purchase. More

by Fordfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sees - Sales, John Barone, John Andrusko
Nov 15, 2018 -

John L Smith Used Cars responded

Wow, thanks for the great review! We enjoyed working with you to get you into a vehicle. John R Barone President

November 14, 2018

My second Hyundai I just purchased my second Hyundai from John L. Smith in West Chester. I couldn't be happier with the great service I received there. They have helped More

by Josep123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Nov 15, 2018 -

John L Smith Used Cars responded

Thanks for the review. We work hard to maintain our customers and keep them coming back with fair prices, flexible financing, and quality vehicles. We are happy we were able to get you into your second Hyundai! John Barone President

November 10, 2018

Subaru Purchase This was my first big car purchase. Everyone at the dealership was helpful and patient as I weighed my decision to purchase a used Subaru Impreza. Aft More

by megmcd90
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Nov 12, 2018 -

John L Smith Used Cars responded

Thank you for the great feedback. We are so happy we were able to get you into a vehicle so quickly. You made a great choice with the Impreza. John Barone President

November 06, 2018

BEST in Chester County! I’ve known John Barrone and used John L Smith for well over 18 years and multiple cars! You can’t go wrong and they’ll do everything right by you to g More

by Hockeygirl0111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Nov 12, 2018 -

John L Smith Used Cars responded

Thanks for being such a loyal customer! Our business is built around awesome customers like yourself. I hope you are enjoying the vehicle, and thanks for such a great review! John Barone President

November 04, 2018

Pleasure doing business The salesmen were friendly and responsive and did not exert pressure on me to buy a car, but when I did find a car that I really wanted, they made it More

by Debbie K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Nov 12, 2018 -

John L Smith Used Cars responded

Thank you for the great feedback! We are so happy you had such a great experience purchasing your vehicle, it's what we strive for with each and every customer. We look forward to having you as a customer. Enjoy your car! John R Barone President

October 25, 2018

Friendly & Trustworthy Got a great deal on a great car back in August, they work with you, and are honest, friendly, and trustworthy. Very happy with my purchase, and would More

by Goldeylox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Oct 26, 2018 -

John L Smith Used Cars responded

Thanks for the feedback. We are pleased that you are so happy with your vehicle purchase. That is what makes us keep doing what we do for our customers. Best of luck to you. John R Barone President

October 25, 2018

Great place to work with I am currently going through a rough patch in life. John was so understanding and real with me. I highly recommend! Was a great experience for me More

by Giovanni1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Oct 26, 2018 -

John L Smith Used Cars responded

Thank you for the great review. We all go through rough patches in life, just glad we were able to help you out and get you in a great car. It was a pleasure working with you. John R Barone President

October 20, 2018

This dealership rocks! Thank you John, John and John! We drove from Whippany,NJ to purchase a Chrysler 200. It took 2 hours and 30 minutes to get to West Chester, PA and it turned out to be worth every mi More

by DoeieGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Oct 25, 2018 -

John L Smith Used Cars responded

Thank you so much for making the trip out to West Chester to see us. I'm so happy you love your new car. Both John and myself enjoyed meeting you and we hope you'll be back to see us for your next vehicle purchase. John R Barone President

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