John L Smith Used Cars
West Chester, PA
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Have purchased six cars (self and family members) from John L Smith. Every visit has been pleasant and successful. Jeff is great to deal with. Informative and helpful...not pushy. He also gives cooking ti John L Smith. Every visit has been pleasant and successful. Jeff is great to deal with. Informative and helpful...not pushy. He also gives cooking tips at no extra charge. I have done comparative shopping, ans always end up dealing with Jeff. I'm a happy customer! More
I have bought three cars from Jeff and I will never buy a car anywhere else! Jeff went above and beyond to ensure we purchased the right car for our needs at the right price. Jeff is an extremely knowledgeab car anywhere else! Jeff went above and beyond to ensure we purchased the right car for our needs at the right price. Jeff is an extremely knowledgeable and trustworthy consultant, whom I would highly recommend. Thanks again, Jeff, for making our car buying experience a pleasant one! More
I have not needed to use the service department. I went to John L Smith because he has been in business at that location for quite some time. The staff was pleasant, knowledgeable, friendly and not pushy. to John L Smith because he has been in business at that location for quite some time. The staff was pleasant, knowledgeable, friendly and not pushy. They had the auto I needed and the sale was quick and efficient. More
Excellent service. I would recommend them to anyone looking for a used car. Quality of their vehicles is superior than most dealerships. Will direct any of my friends to them, looking for a used car. Quality of their vehicles is superior than most dealerships. Will direct any of my friends to them, More
I have been a customer of John L. Smith for over 5 years, and have had all my family's vehicles, foreign and domestic, serviced there. They are honest - they quickly diagnose the problem and come up with a p and have had all my family's vehicles, foreign and domestic, serviced there. They are honest - they quickly diagnose the problem and come up with a plan to fix it. They have always had my vehicle ready for me when promised, and I have NEVER had to return a vehicle because something was missed. John L Smith is the only place that I take my vehicles for service. I would give them my highest ratring. More
I had a great experience at Smith's used car. I had never heard of them, but saw the reviews and decided to check them out. They gave me a good appraisal for my trade in, and I got a great deal on an Acura T heard of them, but saw the reviews and decided to check them out. They gave me a good appraisal for my trade in, and I got a great deal on an Acura TL. They car was in a very good condition, was clean. I would definitely recommend this dealership to my friends in a second! Great people to work with also! More
I heard about this dealer through word of mouth, and was pleased to hear that every good thing said about them was true. I found a great, pre-owned car that was priced very well, less than I was even expect pleased to hear that every good thing said about them was true. I found a great, pre-owned car that was priced very well, less than I was even expecting, and the car was in phenomenal condition. The staff was very friendly, very personal, and while clearly in the business to make money, made no attempts to push anything on me, or talk me into anything I did not want. In fact, I was even advised on what to do to make my transaction easier as I was a first time buyer. Even better was when I ran into a snag with getting my insurance transferred over, the employees were calm, and patient, and worked with me. Had we not run into that snag, I would have been in and out of there very quickly, and even still, this was the fastest, most efficient vehicle transaction I've ever witnessed. (Even if this was my first car bought through a dealer, it was not my first time in the situation, and trust me when I say this took no time at all in comparison.) I would strongly recommend this dealer. You can't find a friendlier, more ethical place. More
The entire experience was very pleasant, professional and courteous on the phone and in person. Jeff was very relatable. we enjoyed working with this dealership. courteous on the phone and in person. Jeff was very relatable. we enjoyed working with this dealership. More
Jason was easy to work with, no pressure and understood what we were looking for. I love my "new" used car and the guarentee of free oil changes and inspections for as I own the car is a nice incentive. what we were looking for. I love my "new" used car and the guarentee of free oil changes and inspections for as I own the car is a nice incentive. Oh, and they even beat my credit union on the interest rate for the car loan. More
The dealership had a good selection of clean used vehicles. The sales team was easy to work with. I completed an online application early in the morning, received a call by 10:30 and went to the deal vehicles. The sales team was easy to work with. I completed an online application early in the morning, received a call by 10:30 and went to the dealership for a test drive. They were able to seal the deal up that day and I drove home that afternoon. I would definitely recommend the dealership, they were professional, courteous and were amiable in their approach selling the vehicle. Steve was truthful in his description of the vehicle prior to me arriving and I was pleasantly surprised at how clean and sturdy it was. The internet pictures were good but until you see it in person you can never be sure. Jason helped with the final paperwork and explained everything very clearly. I have now had the vehicle for just over 2 weeks and my family and I are thrilled with it. I will definitely be a repeat customer! More






