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John L Smith Used Cars

West Chester, PA

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629 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 629 reviews

January 25, 2013

Have purchased six cars (self and family members) from John L Smith. Every visit has been pleasant and successful. Jeff is great to deal with. Informative and helpful...not pushy. He also gives cooking ti More

by DaveHuston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2013 -

John L Smith Used Cars responded

Dave, It is ALWAYS a pleasure doing business with you! We are glad to have earned your business six times already! Thank you for writing this review! John R. Barone General Manager

January 09, 2013

I have bought three cars from Jeff and I will never buy a car anywhere else! Jeff went above and beyond to ensure we purchased the right car for our needs at the right price. Jeff is an extremely knowledgeab More

by gbaeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2013 -

John L Smith Used Cars responded

Gervais, It is always a pleasure doing business with you! We hope you are just as happy today with your '07 Hyundai Sonata as you were when you first drove off the lot! Let us know if you need anything! 610-436-4909 Thank you for the review! John R. Barone General Manager

November 29, 2012

I have not needed to use the service department. I went to John L Smith because he has been in business at that location for quite some time. The staff was pleasant, knowledgeable, friendly and not pushy. More

by AnthonyFusco
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barone
Aug 22, 2013 -

John L Smith Used Cars responded

Anthony, We hope you are still satisfied with your '04 Hyundai Santa Fe! Don't hesitate to let us know if you need anything! We hope to earn your business again, maybe with our service department, in the future! Let us know if you need anything! 610-436-4909 Thank you! John R. Barone General Manager

November 26, 2012

Excellent service. I would recommend them to anyone looking for a used car. Quality of their vehicles is superior than most dealerships. Will direct any of my friends to them, More

by Njuniria
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2013 -

John L Smith Used Cars responded

Njuniria, Thank you for writing this review! Please let us know how we can improve in the future! Thank you again! John R. Barone General Manager

November 20, 2012

I have been a customer of John L. Smith for over 5 years, and have had all my family's vehicles, foreign and domestic, serviced there. They are honest - they quickly diagnose the problem and come up with a p More

by CDKMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barone
Aug 22, 2013 -

John L Smith Used Cars responded

CDKMB, Thank you so much for being such a loyal customer! We aim to please and we loving hearing about it when we've accomplished our goals. Thank you for taking the time to write this review and we look forward to earning your business again in the future! John R. Barone General Manager

November 19, 2012

I had a great experience at Smith's used car. I had never heard of them, but saw the reviews and decided to check them out. They gave me a good appraisal for my trade in, and I got a great deal on an Acura T More

by stefan531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Smith
Aug 22, 2013 -

John L Smith Used Cars responded

Hi Stefan, It was a pleasure selling you your Acura TL! We hope you are still satisfied with the vehicle! Let us know if you need anything! 610-436-4909 Thanks again! John R. Barone General Manager

November 18, 2012

I heard about this dealer through word of mouth, and was pleased to hear that every good thing said about them was true. I found a great, pre-owned car that was priced very well, less than I was even expect More

by rabuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Shiflet
Aug 22, 2013 -

John L Smith Used Cars responded

Hi Rebecca, We are glad you had a great first-time buyer experience! We are always there to help and our goal is to find you the right vehicle for the right price. You NEVER run out of options here at John L. Smith! Thank you so much for writing us this review! John R. Barone General Manager

November 09, 2012

The entire experience was very pleasant, professional and courteous on the phone and in person. Jeff was very relatable. we enjoyed working with this dealership. More

by Rspeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, jim shifflet,
Aug 22, 2013 -

John L Smith Used Cars responded

Hi Don, It was a pleasure selling you your '06 Dodge Dakota! We are glad you had a great experience! We look forward to earning your business in the future! Thank you! John R. Barone General Manager

June 29, 2012

Jason was easy to work with, no pressure and understood what we were looking for. I love my "new" used car and the guarentee of free oil changes and inspections for as I own the car is a nice incentive. More

by amarant3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2012

The dealership had a good selection of clean used vehicles. The sales team was easy to work with. I completed an online application early in the morning, received a call by 10:30 and went to the deal More

by radmaw1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John Barone